Job Summary 

This position works under the direct supervision of the Nurse Supervisor. Crisis RN is responsible for delivering high-quality, trauma-informed, and person-centered nursing care within the stabilization unit. Operating in a fast-paced crisis setting, the RN plays a critical role in supporting client stabilization, safety, and recovery. 
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Note: The Crisis Center operates 24/7

Essential Functions 

• Provide direct nursing care and clinical support within the stabilization unit.
• Conduct initial and ongoing assessments to determine client needs and acuity.
• Administer medications and monitor for therapeutic and adverse effects.
• Participate in shift report meetings and communicate relevant updates to the care team.
• Collaborate with milieu specialists, behavioral health technicians, and other staff to ensure coordinated care.
• Maintain accurate and timely clinical documentation in accordance with regulatory standards.
• Support de-escalation efforts and crisis intervention strategies to promote client safety.
• Monitor the physical and emotional well-being of clients and respond to emergent needs.
• Ensure compliance with clinical protocols, licensing requirements, and best practices.
• Participate in orientation and on-the-job training for new nursing staff as assigned.
• Assist in maintaining a safe, trauma-informed, and person-centered environment.
• Engage in quality improvement activities, including incident reporting and follow-up.
• Communicate effectively with clients, families, and external providers to support care continuity.
• Uphold confidentiality and ethical standards in all aspects of care delivery.
• Other duties as assigned.

Job Requirements and Qualifications 

Education: Bachelor's degree in nursing (BSN) required; master's degree preferred 

Training Requirements (licenses, programs, or certificates): 

• BLS 
• Recipient Right’s
• Unrestricted Nursing license

Experience Requirements: 

• Minimum of five years of nursing experience working in a human service, crisis or medical environment.

Preferred Experience: 

• Experience in working with electronic health records
• Experience in customer service
• Experience in crisis de-escalation
• Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities
• Experience working with children with serious emotional disturbance

Job Specific Competencies/Skills: 

• Interpersonal Skills
• Strong Organizational Skills
• Data Analysis
• Strategic Planning
• Strong written and oral communication
• De-escalation and conflict resolution
• Strong leadership and problem-solving skills
• Clinical knowledge of mental health and suicide prevention
• Strong time management

Knowledge Requirements: 

• HIPPA
• Microsoft 365
• Recipient Right’s
• Mental Health Code
• Medicaid Manual
• Regulatory compliance

Oakland Community Health Network’s Core Competencies: 

• Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
• Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
• Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) 
• Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
• Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)

Additional Information 

(Travel required, physical requirements, on-call schedules, etc.): 

Must be available for meetings and events which may occur outside of standard office hours. 

• Work performed primarily in a crisis center environment.
• The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees’ differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.