Be the Friendly First Connection for Our Patients

At Glenwood Medical Center, clinic receptionists are more than schedulers—they’re a vital part of each patient’s care experience. In this role, you’ll welcome patients, schedule appointments, and support our providers and clinic team behind the scenes. We take pride in our caring culture, where every role matters and every team member is valued.

Duties & Responsibilities

• Provide everyone with an exceptional experience at each interaction – including greeting, smiling, tone of voice, and facial expressions.
• Schedule appointments, as well as coordinate multiple appointments using scheduling protocol.
• Check patients in, review, and update patient information (name, address, phone number, insurance information, etc.). Including using Eligibility Software.
• Set up new patient accounts.
• Communicate with peers.
• Answer and direct incoming phone calls and messages. Use the paging system as necessary.
• Direct patient questions and concerns including bills and insurance to appropriate GRHS personnel.
• Accept and record payments for patient bills.
• Balance cash at the end of the day.
• Check satellite clinic bags.
• Assist hospital receptionist and outreach scheduler.
• Maintain a clean desk and general office space.

Schedule

• Full-Time
• Varying shifts to include an opening shift and an evening shift per week.
• Weekend rotation at Glenwood Medical Center’s Walk-In Clinic; 1:5.
• May work in Brooten or Starbuck Medical Centers on occasion.

What We Offer

• Pay Range $19.51 – $27.50.
• Comprehensive benefits package.
• Professional development opportunities.
• A supportive and positive work culture.

How to Apply

• Apply Online
• Download, print, and mail completed application or resume to Jenna Janu, HR Manager, 10 Fourth Ave SE, Glenwood, MN 56334

GRHS is an Equal Opportunity Employer.