Posted 2w ago

Drain Tech

@ Cranney Home Services
Danvers, Massachusetts, United States
$35-$45/hrOnsiteFull Time
Responsibilities:troubleshoot diagnose, clear drain, drain repair
Requirements Summary:3+ years experience; plumbing experience a plus; OSHA 10 a plus; customer service and communication skills; able to work independently and solve problems; valid driver’s license.
Technical Tools Mentioned:Drain Snake, Drain Jetter, General plumbing tools
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Job Description

Description

Build your future with Cranney!


At Cranney Home Services, we pride ourselves on fostering environment that prioritizes your professional development and personal well-being. With a stellar 4.7/5 employee rating and over 3,000 glowing reviews from our customers, we’re all about quality and satisfaction! We are currently looking for motivated Drain Technicians to join a dynamic team!


  • Hourly Pay: $35-$45 (DOE)
  • 75% Paid Healthcare for you and your family (Family 59%, Employee & Spouse 59%, Employee & Child 59%)!
  • 50% Paid Dental Insurance!
  • 100% Paid Vision!
  • Company Paid Life Insurance.
  • Wellness Reimbursement.
  • Employee Assistance Program (EAP).
  • Flexible Spending Account (FSA).
  • Short-term and Long-term Disability.
  • Fidelity -401K with 4% company match.
  • Employee Referral Bonus.
  • Paid Time off (PTO) and sick time.
  • We are off all major holidays!
  • Well stocked truck - dispatch from home!
  • Residential service only - NO commercial Services.
  • Uniforms, smart phones, and tablets provided!
  • A supportive and close-knit team that feels like family!

What must be accomplished:

  • Complete our 6-step customer Service System.
  • Troubleshoot and diagnose- “What is the problem?”
  • Clear the drain utilizing a snake machine/drain jetter.
  • General drain clearing and repairing.
  • Communicate and educate the customer about the issue.

How success will be measured:

  • Complete 4 calls a day.
  • Maintain a 90% conversion rate goal.
  • Meet the company’s daily revenue target.
  • Overall performance.

Requirements

  • 3+ years of experience.
  • Plumbing experience is a plus!
  • OSHA 10 certification is a plus!
  • Customer service skills.
  • Communication skills.
  • Able to work independently.
  • Able to problem solve.
  • A valid driver’s license and a clean driving record.

At Cranney Home Services you will be appreciated by your team, our customers, and have a direct impact on the success of the entire organization. If you’re interested in considering a new opportunity, please apply here today!


Cranney Home Services is an equal employment opportunity and affirmative action employer.