We're looking for a Senior Product Owner - Insights & Analytics to join the Plexure team in this created role! You'll become part of a global, growing SaaS company at an exciting point in our growth journey. Based in Auckland CBD, you'll enjoy WFH days + lots of lovely benefits (more on those below).

Who are we?

• Plexure redefines the customer experience and drives results through personalized mobile marketing and next-generation loyalty programs for household names such as McDonald's.
• Our industry-leading customer engagement platform has over 300 million users in 65 countries around the globe.

What will you do?

• As part of our Product team, you’ll own how insight-driven capabilities are shaped, validated, and delivered across our platform, turning business questions into data-driven products that marketers actually use.
• You’ll partner closely with Product, Insights, and Engineering to define the right problems to solve, bringing structure to ambiguous opportunities and ensuring they translate into meaningful outcomes for customers.
• Acting as the product voice for Insights & Analytics, you’ll:
  • Lead discovery across customer and business problems, shaping clear hypotheses, success measures, and decision frameworks
  • Work with Insights and Data teams to test feasibility, refine thinking, and decide what’s worth progressing
  • Turn validated opportunities into well-defined products, from segmentation and measurement to reporting and analytics capabilities
  • Maintain a clear, outcome-driven roadmap that balances exploration with delivery
  • Align multiple teams (Insights, Data Engineering, Analytics Engineering) to deliver cohesive, scalable solutions
  • Ensure what gets built is not only technically sound, but usable, valuable, and adopted by marketing teams
    
• You’ll also play a key role in connecting data and product decisions across the platform - identifying upstream data needs, downstream impacts, and ensuring insight capabilities remain flexible and valuable as the product evolves.

What are we looking for?

You’ll come from one of the following backgrounds:

• 
  An experienced Product Owner who understands how data and analytics create value for marketers, or
  
• 
  A background in digital marketing, analytics, or insights, with strong product thinking (framing problems, prioritising outcomes, and driving delivery)

We’re looking for someone who:

• Can take loosely defined business needs and turn them into structured problems, hypotheses, and actionable requirements
• Understands how marketers use data, including segmentation, measurement, personalisation, and reporting
• Is comfortable working with data products, with an understanding of concepts such as event data, derived metrics, and dashboarding
• Enjoys collaborating with cross-functional teams, aligning business, product, and engineering perspectives
• Brings a strong analytical mindset, including the ability to ask the right questions, challenge assumptions, and identify opportunities
• Communicates clearly and confidently with both technical and non-technical stakeholders

What's in it for you? 

• Paid wellness days! You'll get 4 each year + a paid day off in the month of your birthday.
  
• Ongoing career development and support- Receive ongoing coaching from your manager, the Head of Product, and a $2,000 yearly training budget to use towards upskilling yourself!
• Work from home allowance - we'll give you a one off payment of $1,000 to help you get set up at home. Plus, you'll have access to staff discounts at PB Tech to help your dollars go further.
• Fully paid health insurance for yourself and discounts for family members (Southern Cross - Wellbeing 2).
• We've got you covered with life insurance and illness or injury income protection too.
• Hospitality benefits - grab a free lunch or dinner in one of Sky City's restaurants (twice a year!) + you'll have a monthly credit at TANK.
• Summer hours! If there's nothing pressing left to do on a Friday arvo, finish up at 1:00pm (December - February).
• Free Udemy subscription– choose from more than 200,000 available courses online!
• Mental wellbeing support for you and your family such as EAP services through Workplace Options.
• We arrange a company-wide volunteering day once a year (paid of course). 
• Subsidized parking in the garage of our office building.
• A brand new office and an active social club that organizes events each month.

Why do our employees love working for Plexure:

• "I collaborate with a lot of teams across the business and have gained a lot of exposure to different areas."
  
• "We use state of the art cutting edge technology. It is great to work with different technologies."
• "You get appreciation for the work you do. I receive recognition from my leadership, peers and clients. I feel valued."
  
• "We are a very diverse team - we have people from all over the world! We work hard but also like to have fun."