Brief Description

Diamonds Direct is looking for an energetic, motivating, self-starting Store Manager.

Essential Duties

 

Leadership

• Responsible for representing Diamonds Direct at designated functions and marketing opportunities.


• Stays abreast of current and relevant trends in the industry and educates employees to promote optimal performance.


• Proven leader or top performer in current/previous role(s)

Management

• Creates and manages employee schedules


• Trains and develops sales professionals


• Collaborates with GM & VP to set monthly and annual store goals


• Role models appropriate sales techniques


• Ensures inventory control and best practices

Customer Management

• Develops and maintains relationships with key customers


• Demonstrates exemplary customer service and coach employees to do the same


• Is visible on the sales floor to resolve issues/requests in a timely manner

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

 

• Bachelor's degree (B. A.) from four-year college or university; or a minimum of three years related experience and/or training; or equivalent combination of education and experience.


• Experience in a luxury service culture preferred.


• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.


• Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.