Description

SCOPE:

Responsible for installation, maintenance, troubleshooting, and repair of low-voltage systems across OCHA properties, including CCTV, fire alarm panels, access control, intrusion alarms, and related network devices. Provides technical support and training to staff and coordinates with Security, IT, and Facilities to ensure safe and compliant operations.

ACCOUNTABILITY:

Responsible to the Chief of Security through assigned supervisors.

DUTIES:

• Install, configure, maintain, and repair low-voltage systems including CCTV/IP cameras, fire alarm panels, intrusion alarms, and access control systems.
• Diagnose and resolve system faults, wiring issues, and device failures.
• Perform inspections, testing, and preventive maintenance to ensure code compliance.
• Assist with integrations between low-voltage systems and IT networks.
• Support IT tasks such as workstation setup and basic troubleshooting as assigned.
• Maintain accurate service records, schematics, wiring diagrams, and inventory tracking.
• Monitor and coordinate work performed by vendors and contractors.
• Respond to security and alarm system service requests and emergencies.
• Provide training on system interfaces, software, and security technology as needed.
• Provide on-call support for after-hours emergencies.
• Perform other duties as assigned.

Qualifications

QUALIFICATIONS REQUIRED:

High School Diploma, or equivalent. Experience installing or servicing low-voltage systems.

Knowledge of NFPA codes and low-voltage wiring standards. Ability to read schematics, wiring diagrams, and technical documentation. Basic networking knowledge (IP, switches, PoE). Valid Oklahoma Driver’s License. Ability to lift 50 lbs. and work from ladders or confined spaces. Ability to deal effectively and courteously with the public and exercise a high degree of judgment, tact and diplomacy in dealing with residents.  Ability to retain proprietary information confidentially.  Ability to comply with Authority attendance policies.

PREFERRED: 

Previous Experience working on fire panels and systems, NICET, CompTIA Network+, OSHA, or manufacturer certifications. Experience with Avigilon ACC/ACM, HID, Mercury panels preferred

PHYSICAL: 

Requires field work indoors/outdoors with exposure to electrical equipment. Ability to communicate clearly with others by telephone, radio and in person. All physical requirements are evaluated based on the ability to perform, with or without reasonable accommodations under the ADA.

This position is not eligible to telework.