Job Summary:

The Housekeeping Supervisor at The Inn & Club at Harbour Town is responsible for overseeing the daily operations of the housekeeping department. This role ensures that all guest rooms, public areas, and back-of-house spaces meet the highest cleanliness and presentation standards. The ideal candidate is detail-oriented, has excellent leadership skills, and is committed to delivering exceptional guest experiences.

Key Responsibilities:

• Supervise, train, and support housekeeping team members to ensure efficient operations.

• Conduct daily inspections of guest rooms, public areas, and staff workstations to ensure cleanliness, orderliness, and adherence to brand standards.

• Assign and monitor daily cleaning tasks, ensuring timely completion.

• Coordinate with the front desk and maintenance teams to address guest requests, room statuses, and maintenance issues.

• Maintain inventory of cleaning supplies, linens, and guest amenities, ensuring adequate stock levels.

• Enforce health and safety regulations, including proper use of cleaning chemicals and equipment.

• Assist in hiring, training, and evaluating housekeeping staff performance.

• Address guest concerns and resolve housekeeping-related issues promptly and professionally.

• Uphold the high standards of The Inn & Club at Harbour Town and ensure a welcoming environment for all guests.

Qualifications & Experience:

• High school diploma or equivalent; additional hospitality training or certification preferred.

• Minimum of 2 years of housekeeping experience in a luxury hotel, with at least 1 year in a supervisory role.

• Strong organizational and time management skills.

• Ability to lead, motivate, and train a diverse team.

• Excellent communication and problem-solving skills.

• Knowledge of housekeeping procedures, equipment, and cleaning chemicals.

• Must be able to work flexible hours, including weekends and holidays.

• Physical ability to stand, walk, bend, and lift up to 30 lbs as required.

Benefits & Perks:

• Competitive salary and benefits package

• Employee discounts at resort amenities and restaurants

• Career growth and development opportunities

• Beautiful work environment on Hilton Head Island

If you have a passion for hospitality and take pride in maintaining impeccable standards, we invite you to join our team at The Inn & Club at Harbour Town. Apply today!