A Food Runner/Expo supports restaurant operations by ensuring accurate, timely, and professional delivery of food from the kitchen to guests while maintaining quality and communication between staff.

Overview

A Food Runner, sometimes combined with the Expo role, is responsible for bridging the kitchen and front-of-house staff, ensuring that meals are delivered promptly, accurately, and in a presentable manner. This position is essential for maintaining smooth service, guest satisfaction, and operational efficiency in a fast-paced restaurant environment.

 

Key Responsibilities

• Food Delivery: Transport food orders from the kitchen to the correct tables quickly and accurately, ensuring proper temperature and presentation.


• Quality Control: Check each dish against the order ticket, inspect garnishes, portion sizes, and overall plate appearance before serving.


• Communication: Relay special requests, dietary restrictions, and modifications between chefs, servers, and other staff.


• Table Support: Ensure tables are properly set with utensils, napkins, and share plates; refill drinks and assist with clearing dishes as needed.


• Kitchen Assistance: Maintain cleanliness and organization of the kitchen station, polish utensils, and assist with side work.


• Team Collaboration: Work closely with servers, bartenders, bussers, and managers to promote teamwork and efficient service.


• Guest Interaction: Provide courteous and professional service, addressing guest needs and ensuring satisfaction.