Job Objective: Under the direction of the Laboratory Assistant Director, the Laboratory Director and the Laboratory Medical Director, the Senior Clinical Laboratory Scientist - Informatics is responsible for all areas of assigned department. Duties include technical support, evaluation of Quality Control, coordinating and providing technical training and orientation, maintenance of policies and procedures, and new software evaluation and implementation as needed. In addition, the Senior Clinical Laboratory Scientist - Informatics assumes responsibility for the laboratory in the absence of the Laboratory Director, the Laboratory Assistant Director, and the Laboratory Supervisor. 

Essential Duties and Responsibilities: 

1. Technical 

1. Coordinates PC and hardware set-up 

1. Interacts with Laboratory and ITSG for project development and problem resolution 

1. Directs the maintenance/development of data dictionaries, charge and revenue tables, test tables, reports, interfaces, and revisions in the LIS and APS 

1. Troubleshoots unexpected problems with the LIS/BBS utilizing ITSG support as necessary 

1. Develops patient management report formats 

1. Retrieves patient results from archived medical records 

1. Coordinates orientation of laboratory staff, other department users, and physician offices in the use of the LIS, APS and BBS 

1.  

2. Non-technical 

1. Communicates with laboratory staff, nursing staff, and physicians concerning any deviations regarding testing and reporting of results 

1. Takes sick calls and assists in replacement of staff when necessary 

1. Attends required meetings as instructed by the Laboratory Director 

1. Assists with regulatory inspections as necessary 

Non-Essential Duties: 

• Transports specimens and supplies between the main Medical Center lab and satellite locations 

• Adds support to other Laboratory staff as needed 

Knowledge, Skills and Abilities:

Knowledge 

• Knowledge of how laboratory results are delivered to clinicians 

• Knowledge of specimen and testing requirements 

• Knowledge of safe handling of biological specimens 

• Knowledge of HIS/LIS/APS software database 

• Knowledge of departmental and Medical Center policies and procedures that support the provision of service 

• Demonstrates knowledge regarding special needs and behaviors of age specific groups and proficiency in required area

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• Skills 

• Skill needed for database management 

• Strong analytical and problem-solving skills 

• Skills in effective oral and written communication 

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• Abilities 

• Ability to learn requirements of operation for different computer systems 

• Ability to recognize interface malfunction and take appropriate action 

• Ability to operate Medical Center and Laboratory Information Systems 

• Ability to develop department goals and objectives 

• Ability to exhibit courteous, helpful and professional behavior in dealing with patients, public and peers 

AVMC Values: All AVMC employees will effectively demonstrate these values: 

• Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority. 

• Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us. 

• Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone.  Success is about the whole team. 

• Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking. 

• Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality. 

• Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value. 

• Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other. 

AVMC Conduct/Compliance Expectations: 

• Ability to adhere with AVMC Attendance and Punctuality Policy. 

• Ability to adhere with AVMC Leaves of Absence Policy. 

• Ability to adhere with AVMC Paid Time Off (PTO) Policy. 

• Ability to adhere to the department dress code. 

• Ability to organize work and establish priorities. 

• Ability to expand on own initiative in performance of duties. 

• Skill and ability to follow the telephone etiquette/standards. 

• Ability to function effectively under pressure and meet time parameters. 

• Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff. 

• Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVMC. 

• Ability to maintain the confidentiality of patients, hospital and department information. 

• Ability to adhere to safety rules and regulations. 

• Safely and effectively use all the equipment necessary to carry out duties. 

• Ability to interpret and function under hospital and department policies and procedures. 

• Conforms with required and appropriate accreditation and regulatory requirements. 

• Conforms with and supports hospital quality assurance and improvement guidelines. 

• Ability to participate effectively in department and hospital staff education. 

• Display a willingness to work as a team player. 

• Ability to give and support the highest level of patient/customer satisfaction at all times. 

• Supports and adheres to the values and mission statement established by the AVMC Board of Directors. 

• Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies. 

• Ability to follow the Code of Conduct. 

Physical Requirements and Working Conditions: 

• Must be able to perform duties in a normal Medical Center clinical laboratory environment, which includes exposure to chemicals, biohazards, handling of biological specimens, and use of PPE. 

• Must be able to stand and walk for transportation of specimens and supplies. 

• May require extended periods of sitting and data entry. 

• Requires frequent lifting of less than 10 lbs., with occasional lifting of up to 25 lbs. 

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.  

NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB.  THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.