Credit Administrator
Full‑Time • Non‑Exempt • Hybrid (Cypress, CA)
We are seeking a detail‑oriented and analytical Credit Administrator to evaluate credit risk, manage customer accounts, and support timely cash flow. In this role, you will assess financial data, monitor receivables, and partner cross‑functionally to ensure responsible credit decisions and effective collections.
If you enjoy working with numbers, collaborating with sales teams, and balancing customer relationships with sound financial judgment, this role offers an opportunity to make a meaningful impact on the organization’s financial performance.
What You’ll Do
Credit Analysis & Account Management
- Review and release customer orders by evaluating credit limits, payment history, and past‑due receivables.
- Manage and monitor a portfolio of customer accounts to assess and mitigate credit risk.
- Analyze financial statements and Dun & Bradstreet reports to determine creditworthiness.
- Calculate and interpret financial ratios to support sound credit decisions.
Collections & Customer Communication
- Communicate regularly with customers via phone and email to facilitate collections and resolve payment delays.
- Investigate and address payment issues, discrepancies, and disputes affecting account activity.
- Partner with inside sales and the broader sales team to resolve customer disputes that impede payment.
- Escalate unresolved payment issues to higher‑level customer contacts and negotiate acceptable resolutions.
Compliance & Internal Controls
- Ensure compliance with internal controls and credit policies, including adherence to segregation of duties.
- Submit all customer master file changes or additions for approval to the Director of Corporate Credit or Manager of Credit Support.
Reporting & Special Projects
- Utilize SAP and Microsoft Excel to support credit analysis, reporting, and special analytical projects.
- Participate in special projects and perform additional related duties as assigned.
What You Bring
Experience & Education
- 1–3 years of credit analysis and collections experience in a high‑volume environment.
- Bachelor’s degree in Accounting, Business, or a related field (preferred).
Credit & Technical Skills
- Strong understanding of credit principles, accounts receivable, and financial statements.
- Proficiency in Microsoft Excel and Word, with the ability to analyze and present data clearly.
- Experience working with SAP or similar ERP systems.
- Ability to interpret financial data, assess risk, and make informed credit recommendations.
Communication & Work Style
- Excellent verbal and written communication skills.
- Strong interpersonal and negotiation abilities when working with customers and internal partners.
- Ability to write professional business correspondence, reports, and procedural documentation.
- Proven ability to analyze complex issues, develop solutions, and communicate them effectively.
- Capable of managing multiple tasks and priorities simultaneously.
Physical Requirements
- Regularly required to sit and use hands for typing, handling documents, or operating a computer.
- Frequently required to talk and hear.
- Occasionally required to stand and walk.
- Must have close‑vision capability to review documents and computer screens.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Compensation & Benefits
- $25.00/hr-$31.00/hr
- 11 paid Holidays
- Generous Paid Time Off — accrue up to 4 weeks per year
- Excellent Benefits Package starting the 1st of the month after 30 days of employment, including:
- Medical, Dental & Vision (including orthodontics)
- Company‑paid Life, AD&D, Short‑Term & Long‑Term Disability
- Flex Spending Account (FSA), accident plans, and supplemental options
- 401(k) Retirement Plan
- Tuition Reimbursement up to $5,250 annually
- MetLife Hyatt Legal and AFLAC plans
- Employee Assistance Program
Multiquip provides competitive pay and benefits and supports our employees through our values of safety, integrity and respect.
Employment is subject to pre-employment physical, drug-screening and background investigation. E-Verify (www.dhs.gov/E-Verify) is used to verify a candidates’ legal right to work in the U.S.
Multiquip Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will received consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected class.
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