Job Title

Project Coordinator – Fintech (Prisma Platform | Payments, Risk &
Ops)

Reporting To  : Program Manager / Project Manager / Delivery Lead (US-facing)

Experience

3–6 years in Project Coordination / PMO / Delivery Support

(Fintech, Payments, Banking, or SaaS strongly preferred)

Role Objective 

Support and coordinate Prisma platform initiatives across Payments,
Risk, and Operations by owning task tracking, schedules, communication,
documentation, and delivery hygiene. This role ensures complex,
cross-functional fintech projects move forward predictably—despite
dependencies, time zones, and regulatory constraints.

You are accountable for clarity, follow-through, and visibility.

Prisma-Specific Project Types You Will
Support

1. Payments Projects

• Payment rail integrations (ACH,
  Card, alternative rails)
  
• Transaction processing
  enhancements
  
• Settlement, reconciliation, and
  reversal workflows
  
• Payment failure reduction
  initiatives
  
• Client onboarding and go-live
  coordination
  

2. Risk & Compliance Projects

• Fraud and risk rule
  implementations
  
• Dispute and chargeback process
  enhancements
  
• Compliance-driven changes
  (KYC/KYB, audit readiness)
  
• Risk monitoring and reporting
  rollouts
  
• Policy or control framework
  implementations
  

3. Operations Projects

• SLA and TAT improvement
  initiatives
  
• Ops tooling enhancements and
  automation
  
• Process standardization and SOP
  rollouts
  
• Support model changes and
  transition programs
  
• Volume scaling and operational
  readiness project.
  

1. Task & Schedule Management
(Primary)

• Build and maintain detailed
  project plans and timelines for Payments, Risk, and Ops initiatives.
  
• Assign tasks, track dependencies,
  and monitor progress across Engineering, Ops, Risk, and Business teams.
  
• Track milestones, delivery
  commitments, and critical-path items.
  
• Proactively identify schedule
  risks and escalate early.
  

Tools

• Jira (mandatory)
  
• Confluence (mandatory)
  
• Asana / Trello (as applicable)
  

2. Communication & Coordination
Hub

• Act as the single coordination
  point between:
  
• Engineering & Product
  
• Operations & Support
  
• Risk & Compliance
  
• Business & Leadership
  
• Drive structured communication:
  
• Daily follow-ups
  
• Weekly status updates
  
• Executive summaries (when
  required)
  
• Manage US–India time-zone
  coordination with clarity and discipline.
  
• Ensure action items are owned,
  tracked, and closed.
  

3. Documentation & Reporting

• Own and maintain:
  
• Project charters
  
• Scope and milestone trackers
  
• RAID logs (Risks, Assumptions,
  Issues, Dependencies)
  
• Capture meeting minutes,
  decisions, and action items accurately.
  
• Produce regular project health
  reports, including:
  
• Schedule status
  
• Key risks and blockers
  
• Dependencies and next steps
  
• Ensure documentation is clean,
  current, and audit-ready.
  

4. Stakeholder Support &
Expectation Management

• Keep all stakeholders informed—no
  surprises.
  
• Track stakeholder requirements
  and ensure alignment with delivery teams.
  
• Support demos, reviews, UAT
  cycles, and go-live checkpoints.
  
• Help manage scope and timeline
  expectations pragmatically.
  

5. Risk Identification &
Mitigation

• Identify delivery risks related
  to:
  
• Cross-team dependencies
  
• Regulatory constraints
  
• Resource availability
  
• Track mitigation plans and follow
  through to closure.
  
• Maintain visibility of open risks
  and issues until resolved.
  

6. Process Adherence & Delivery
Governance

• Ensure projects follow agreed
  delivery methodologies:
  
• Agile (Scrum / Kanban)
  
• Waterfall (where required for
  compliance-driven work)
  
• Support sprint planning, reviews,
  and retrospectives.
  
• Enforce consistent use of project
  tools and documentation standards.
  
• Help improve delivery discipline
  and cadence across teams.
  

Requirements

Required Qualifications

 Education

• Bachelor’s degree in Business,
  Technology, Engineering, or related field
  

Certifications (Preferred / Expected)

• PMP (Project Management
  Professional) – preferred
  
• CAPM or Agile certifications (CSM / SAFe) – good to have
  

Required Skills & Tools
(Non-Negotiable)

Project Management Tools

• Jira – backlog, sprint, and task
  tracking
  
• Confluence – documentation and knowledge
  management
  
• Asana or Trello – supplemental
  tracking (as applicable)
  

Productivity & Collaboration

• MS Excel / Google Sheets
  (tracking, reporting)
  
• PowerPoint / Google Slides
  (status decks)
  
• Slack / Microsoft Teams
  
• Zoom / Google Meet
  

Domain & Functional Skills

• Solid understanding of:
  
• Software development lifecycle
  (SDLC)
  
• Fintech or payments delivery
  environments
  
• Cross-functional project
  coordination
  
• Ability to manage:
  
• Multiple concurrent workstreams
  
• Tight timelines and shifting
  priorities
  
• Strong written and verbal
  communication skills.
  

Offshore / IDC Expectations

• Proven experience working with US
  stakeholders
  
• Comfortable with staggered shifts
  or late-evening overlap
  
• High ownership, strong
  follow-through
  
• Detail-oriented with disciplined
  execution habits
  

Benefits

• 5 Days Working
  
• One Complimentary Meal per Day
  
• Internet Reimbursement
  
• Gym Reimbursement
  
• Group Medical Insurance
  
• Mental Health support benefits
  
• Relocation Assistance (if Applicable)