General Summary: This position will work closely with product management and product development teams to define product needs to support growth objectives. The Cash Management Sales Manager will work to identify ways to improve client experience and enhance Orange Bank & Trust Company’s brand in the marketplace. Seen as a trusted advisor, this position will work closely with their team and commercial clients to understand their business, optimize working capital, and minimize financial and reputational risks. They will focus on creating and delivering customized client centric solutions through a consultative approach. Leveraging their network and collaborating across business lines this role will influence strategy to meet the needs of clients while using sound judgment and assessing risk.
Essential Duties and Job Responsibilities:
- Responsible for actively calling on clients in partnership with RM’s, Lenders, Private Banking, etc to deepen relationships, proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients.
- Identify and pursue new business opportunities, focusing on clients with significant transaction flows and deposit potential.
- Build and maintain strong relationships with clients and internal stakeholders.
- Conduct presentations and proposals to clients, highlighting the value of cash management solutions.
- Execute against the Commercial Bank Strategy and long-term Cash Management goals.
- Proactively initiate and manage sales and risk management activities that drive achievement of goals.
- Provide training and support to internal teams on cash management solutions.
- Identifies barriers to success for associates and consistently looks for ways to remove obstacles to help achieve the banks strategy and vision.
- Plans and develop short and long-term strategies to achieve goal, in conjunction with Senior Manager.
- Inspect and drive pipeline accuracy within audit and booking guidelines.
- Drive incremental sales revenue using available tools.
- Considers value of deposit in seeking and retaining business.
- Leverage available tools to drive sales and market strategy.
- Act as a Trusted Advisor to our clients and internal teams.
- Continually looking for opportunities to decrease costs and improve productivity.
- Work collaboratively with partners and leadership to advance sales priorities/agenda including cross-sell of Commercial Card and Merchant Services.
- Provides subject matter expertise on strategic projects related to Cash Management.
- Acts as a key partner in the implementation and roll-out process for new products and product enhancements.
- Sales cycle knowledge including sales planning, sales approach and providing solutions to business within commercial/business banking space.
- Effective interface with appropriate business lines to ensure appropriate technical support and resources for new or enhanced product/services.
- Provide operational expertise to identify systems issues and the ability to work with partners to resolve those issues to ensure excellence in client service.
- Ensures compliance with regulatory requirements and the banks policies and procedures at all times.
- Lead Special Projects as identified by oneself or senior management.
EDUCATION, CERTIFICATION, EXPERIENCE:
Education:
Required: Bachelor’s degree or equivalent combination of training and experience
Preferred: Masters in business, Finance or related field.
Experience:
Required:
- A minimum of 10 years of commercial banking experience.
- A minimum of 7-10 years of cash management / treasury sales experience.
- A proven record of advanced knowledge and understanding of Cash Management Services.
WORK ENVIRONMENT:
- Working Conditions:
- Equipment Operations:
PHYSICAL DEMANDS:
- Must be able to lift a minimum of 20 pounds. Must be capable of climbing. Descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, and calculator. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Special Note:
External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job.
This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities.