Catholic Social Services is currently seeking a full-time, 40 per week, Residential Worker in EDMONTON to join our Resettlement Assistance Program. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community. Shifts will be Overnight-Awake. 

Job application closing date: April 30, 2026.

Due to the physical nature of the potion, the successful candidate can expect to spend 75% of their time standing or walking, and must be able to lift or move items more than 20 lbs while performing housekeeping duties.

Job Duties:

• Responsible for all duties at Reception House:
  • Providing orientation for refugees
  • Meal preparation and cooking
  • Preparing units for newcomers (Refugees) who are temporarily accommodated in the facility
  • Cleaning suites and hallways
  • Grocery shopping
  • Laundry
  • Sanitizing and disinfecting client rooms, meeting rooms, offices, common areas, and entrances.
• Monitoring building security and responding to emergency related issues
• Be at work in accordance with the work schedule unless otherwise approved by the Immediate supervisor
• Promoting diverse and non-judgmental environment
• Assist and collaborate with any emergency personal who may come to assist client in need
• Purchase and maintain inventory of groceries and household supplies before clients arrive
• Ensure each client unit equipped with devices such as, TV, Cellular phone, Internet, PPE etc.
• Maintain professional conduct, boundaries, and ethical standards
• Assist in maintaining the building and equipment according to Agency standard
• Update client records shift to shift communication log, moving day, and cleaning schedule

• Perform administrative tasks and complete accurate and up to date records in a data base
• Perform basic computer tasks, including entering personal availability and viewing client information

• Participate cooperatively in the agency performance management process
• Participate in ongoing professional development and mandatory training
• Actively participate in workplace, departmental and job-specific health and safety orientation, education and training
• Use or wear personal protective equipment (PPE) if it required
• Perform other duties deemed necessary by the immediate supervisor

Second language is an asset.  Preference for fluency in one of the following languages:

• Uyghur 
• Hausa 
• Tigrinya 
• Spanish 
• Swahili 
• Kinyarwanda 
• Kirundi 
• Arabic 
• Oromo 
• Amharic 
• Somali 
• Turkish

What This Job Requires:

• Completion of Grade 12 (High School Diploma) or equivalent.
• Additional relevant certifications or designations considered an asset.
• Equivalent combinations of education and experience may be considered.
• Proficiency in basic computer applications and digital tools.
• Experience working in residential, community or support settings preferred.
• Ability to spend 75% of shift walking or standing
• Ability to lift items over 20 lbs as part of housekeeping duties
• Availability for a variety of shifts as required by the program

The ideal candidate will have an organized and compassionate approach to the work, strong teamwork skills, and a commitment to developing positive supporting relationships. Other qualifications include:

• Excellent organization and planning skills, and attention to detail; must be able to manage multiple tasks with the ability to work independently
• Strong ethics, along with a commitment to confidentiality.
• Plan and organize work effectively and ensure its completion.
• Good Communication skills (written and verbal)
• Proven team player; demonstrates flexibility, and adaptability.
• Police Information Check including vulnerable sector search within six (6) months
• Intervention Record Check current within six (6) months

Police Information Check including vulnerable sector search and Intervention Record Check are conditions of employment and the financial responsibility of the candidate. A personal vehicle and driver's abstract is also required.

What we offer:

• The salary for this position is $22.95 to $25.83 per hour based on qualifications and experience.
• We offer flexibility and supportive working environment.
• Comprehensive benefit options when eligible.
• Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.
• Growth Opportunities: apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.

About Catholic Social Services:

You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.

With 65 years of service delivery experience, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with nearly 2000 staff, and hundreds of volunteers delivering over 100 different programs to people in need throughout Central Alberta and Edmonton.

Our values are at the core of everything we do!

• Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
• Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.
• Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.
  

We thank all applicants. Only candidates selected for an interview will be contacted.

Catholic Social Services is committed to fostering a diverse and representative workforce. In an effort to enrich our agency and reflect the communities we serve, we welcome applications from qualified individuals of all diverse groups and backgrounds.