Overview:

The Mental Health Worker II provides direct support to adult clients with behavioral health needs through structured interventions, skill-building, and care coordination. Working under clinical supervision, this role engages in client-centered services across outpatient, residential, or community-based settings. The Mental Health Worker II supports the development and implementation of individualized service plans, documents progress, and may serve as a lead support to Mental Health Worker I staff or trainees.

Responsibilities:

•  Provides direct support to clients through therapeutic activities, behavioral interventions, and skill-building exercises.
• Assists in implementing individualized treatment plans and documents client progress toward goals. 
• Participates in intakes, assessments, and team-based case planning as appropriate to program structure.
• Conducts check-ins, wellness calls, and crisis support under clinical supervision.
• Supports clients in navigating resources, attending appointments, and achieving recovery goals.
• Documents services provided in electronic health records in accordance with agency and regulatory guidelines.
• Supports a safe, structured, and inclusive environment across settings.
• Communicates observations and concerns to clinical supervisors and contributes to case discussions.
• May assist in onboarding, guiding, or mentoring newer staff or interns.
• Participates in trainings, team meetings, and supervision to support continuous learning and service quality.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
• High School Diploma or GED and four (4) or more years of relevant experience required; or equivalent combination of education and experience (two years of relevant experience equals one year of education) to include:
• Three (3) years of experience working with adults experiencing mental illness, trauma, or co-occurring conditions.
• Familiarity with behavioral health documentation, EHR systems, and Medi-Cal standards .
• Experience in residential, outpatient, or field-based mental health programs .
• Current CPR/First Aid and crisis de-escalation certification (or willingness to obtain). 
• Valid driver’s license and reliable transportation may be required depending on setting.