Reporting to the Business Operations Manager, the Office Administrator plays a central role in ensuring smooth daily office operations while supporting various members of the Management Team, and other departments as needed. This position manages office logistics, service call entry, mail and package handling, meeting coordination, and administrative support activities across multiple functions. The ideal candidate is organized, proactive, reliable, and able to manage a variety of tasks with consistent attention to detail.

Job Responsibilities (including, but not limited to):

Administrative Support

• Provide administrative support to the Business Operations Manager, VPs and COO as needed.
• Assist other departments with administrative tasks and special projects.
• Answer phones, direct calls, and provide professional front‑office support.
• Provide business operations support including but not limited to data entry in Salesforce, collection of JHAs from field mechanics, ensuring accurate and organized documentation.
• Manage the company's shipping accounts, including shipping coordination and tracking.
• Order lunch for the office as needed.
• Work closely with the Marketing Team and the online storefront vendor to manage available items, update offerings, and assist with order coordination.

Office Operations & Facilities Management

• Manage mail and package delivery, sorting, and distribution.
• Order office supplies and maintain inventory levels to ensure availability.
• Maintain cleanliness and professional appearance of the reception area and all common spaces.
• Manage regular meetings, including owning meeting invite, attendance tracking and recording management.

Qualifications:

• Associate's degree in Business Administration, Office Management, Communications, or a related field required; Bachelor's degree preferred.

• Prior experience in office administration, front‑office operations, or administrative support preferred.
• Strong organizational and multitasking skills with consistent attention to detail.
• Excellent written and verbal communication skills.
• Ability to work professionally with internal staff, leadership, and vendors.
• Proficiency with Microsoft Office Suite; ability to learn internal systems quickly.
• Reliable, adaptable, and able to manage shifting priorities.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Health, dental, and vision insurance. Paid time off. 401(k) plan with employer matching contribution