The Administrative Assistant is responsible for managing employee onboarding and a broad range of administrative functions in a professional and confidential manner. This role supports WASI leadership across areas including HR administration, facilities coordination, inventory management, and employee engagement.

The ideal candidate brings a positive attitude, strong customer service orientation, and exceptional attention to detail. They will be comfortable learning new systems quickly, working with sensitive information, and driving process-oriented outcomes.

Onboarding & Offboarding

• Facilitate new employee orientation, ensuring complete and accurate paperwork, including background checks, SIDA badge applications, and badging
• Manage pre-onboarding, onboarding, and new hire experience processes
• Enter new hire data in ADP and coordinate with internal departments on new hire status
• Maintain accurate employee records and support HRIS data management
• Track and update performance reviews and maintain employee files

Compliance & Benefits

• Ensure compliance with employment laws, regulations, and company policies, including E-Verify and I-9 compliance, and required government reporting
• Assist with the administration of the company benefits program

Facilities & Inventory

• Organize and oversee cleaning of administrative offices
• Maintain promotional materials (soft goods) inventory and reorder as needed
• Maintain company uniform inventory and assist with ordering
• Develop and manage scheduled inventory audits and reorder methodology for kitchen supplies, cleaning materials, office supplies, and preprinted forms

Reporting & Administration

• Maintain and report weekly employee attendance
• Prepare and distribute the Monthly Manpower (Production/Support) Report
• Provide front desk reception backup coverage as needed
• Participate in weekly Employee Engagement Committee meetings and assist in organizing events, surveys, and recognition programs
• Ensure a welcoming and productive environment for clients and their representatives
• Provide administrative support to the Director of MRO Services, Manager of Accounting, MRO Business Manager, and Inventory Control Manager as needed
• Perform all other duties as assigned

• High school diploma or equivalent required; related experience preferred
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint); intermediate to advanced Excel skills required
• Experience with Microsoft SharePoint a plus

• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills
• High attention to detail and organizational ability
• Sound judgment and decision-making skills
• Ability to prioritize and manage multiple tasks with a sense of urgency
• Comfort working with sensitive and confidential information
• Adaptability and openness to learning new tools and processes

• Required company new hire training
• Position-specific on-the-job training provided

Work is primarily performed in an office environment using a computer and phone. This role occasionally requires lifting up to 40 lbs.

Worldwide Aircraft Services, Inc. is an equal opportunity employer.