SERVER

This job posting contains some general information about what it is like to work at Wings ‘N More Restaurants and is not a complete job description. Wings ‘N More Team Members perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

The purpose is to serve food and/or beverages to guests according to Standards and in alignment with the Restaurant’s continuing effort to deliver outstanding guest service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Respond to guest requests in a timely, friendly and efficient manner.


• Ensure guest satisfaction throughout their meal.


• Knowledgeable about all menu items, restaurant promotions and beverages served; their garnish, contents and preparation methods.


• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system.


• Retrieve and deliver food and beverage orders in a timely manner.


• Must complete necessary side-work as per schedule, this includes stocking and organizing all supplies, etc.


• Take and know inventory at all times, and requisition daily supplies as needed to ensure efficient operations.


• Maintain regular attendance, consistently on time, and observe prescribed work, break and meal periods in compliance with standards.


• Maintain high standards of personal appearance and grooming, which include compliance with the dress code.


• Perform any other duties as requested by supervisor.

Excellent customer service skills:

• Respond to requests for service and assistance.


• Demonstrate the desire and ability to provide high quality service to both internal and external customers.


• Solicit customer feedback to improve service.