Position Overview: Serves food and drinks, including alcoholic beverages, to guests in a friendly and timely manner

• Greet guests
• Deliver hospitality to every guest
• Back up host team
• Offer assistance with menu; explain menu
• Suggest food/drink items
• Defer all guest questions regarding allergies to the Manager on Duty
• Conduct age verification for alcohol service following ABC requirements and Company procedures at all times
• Manage guest liquor consumption effectively and in accordance with ABC requirements and Razzoo’s Liquor Service Agreement
• Write down and repeat all orders
• Ring in orders correctly
• Expedite and garnish food orders as necessary
• Auction off food at delivery and offer drink refills
• Continuously pre-bus and handle on-going drink maintenance
• Deliver check after table is clear, or upon request from guest
• Run food
• Take check when guest is ready
• Thank and invite guest to return
• Collect payment for all purchases following appropriate Company procedures
• Reconcile Cash Out and account for all monies owed at end of each shift
• Know liquor brands, basic liquor drinks and Razzoo’s specialty drinks
• Opening, running and closing side-work duties (ie. roll silverware, clean trays, clean and set tables, sweep station, stock beverage
• stations as needed)
• Alert appropriate personnel to immediately empty trash cans after broken glass has been disposed in them
• Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food
• prep
• Maintain a clean and safe environment reporting any unsafe procedures or conditions to anyone in management
• Participate in executing birthday celebrations
• Comply with all applicable federal, state and local statutes as well as Razzoo’s policies and procedures
• Perform additional responsibilities as requested by a manager at any time