Posted 7mo ago

Customer Service Associate I

@ Dollar Tree
Sherwood Park, Alberta, Canada
OnsitePart Time
Responsibilities:Assist customers, Manage transactions, Maintain cleanliness
Requirements Summary:Part-time customer service role requiring ability to assist customers, handle transactions, and maintain store cleanliness.
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Job Description
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: 
  • Assist customers with questions and recommendations 

  • Manage sales transactions while working assigned cash register 

  • Maintain security of cash and protect company assets 

  • Keep the store well-stocked, and recover merchandise 

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards 

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders 

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable  

  • Other duties as assigned* 

 

Skills and Experience:  

  • High school diploma or equivalent is preferred 

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred  

  • Ability to follow instructions and interpret operational documents is required 

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting 

  • Excellent customer service and relationship management skills are required 

  • Strong organizational and communication skills are required 

  • Strong problem-solving and decision-making skills are required 

 

Part time

#288-270 Baseline Road,Sherwood Park,Alberta T8H 1R4

Operations

40212

Dollar Tree