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Posted 6d ago

Field Service Associate I-II (Semiconductor) (31899)

@ Ebara
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Phoenix, Arizona, United States
$30-$36/hrOnsiteFull Time
Responsibilities:Service equipment, Interpret manuals, Maintain documentation
Requirements Summary:Experience 2-6 years in semiconductor field; HS required; able to lift 35 lbs; read schematics; strong Customer Relations; MS Office proficiency.
Technical Tools Mentioned:MS Office, Electrical schematics, PowerPoint
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Job Description

POSITION SUMMARY

Under direct supervision, perform client-site service, repair, and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking.



ESSENTIAL FUNCTIONS




  • Service equipment and/or products at customer sites or service center to include all contracted preventative maintenance, unscheduled maintenance, consumable changes, installations, and start-ups. (Essential) 

  • Ability to interpret operation manuals to determine the root cause of tool failures. (Essential)

  • Provide documentation of preventative maintenance, downtime, issues, and time spent preparing reports for product movement and justification for on-site service. Must show proficiency in using customers’ systems. (Essential)

  • Perform preventive maintenance with little supervision. (Essential)

  • Order, expedite, and notify customers or management when replacement of the product is necessary. (Essential)

  • Diagnose mechanical, hardware, software, and systems failures using service maintenance checklist and protocols. (Essential)

  • Comply with Finesse training for proper maintenance of parts usage and transactions. (Essential)

  • Comply with EBARA’s safety policies, including participation in and completion of all required safety training. (Essential) 

  • Maintain clean and safe working environment compliant with Ebara and customer safety policies. (Essential)