Position: Account Manager, Partnership Marketing

Department: Partnership Marketing

Reports to: Director, Revenue

POSITION SUMMARY:

The Partnership Marketing team is tasked with delivering industry-leading value to partners and protecting and growing CSE’s partnership revenue. The Account Manager, Partnership Marketing will do this by building incredible relationships, aligning with our partners’ business needs, and delivering contractual and new value.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(Other duties may be assigned as required)

Customized & Innovative Approach

Understands the specific business of each of their partners and identifies ways to deliver on objectives
Fosters a creative environment that inspires new ideas, programs, and activations; with a key understanding of how to effectively curate them to our partners
Actively monitors all elements of the sports, entertainment, leisure and service industries for inspiration from best practices that can be utilized in our business

Deliverables & Execution

Oversees partner executions across all Rogers Forum partners (Abbotsford Canucks and Live Entertainment)
Actively tracks value delivery throughout partnership terms and ensure delivery of all contractual benefits and Abbotsford Canucks home games and Live Events, and travels as necessary for relationship building and value delivery, etc

Relationship Management

Dedication to building and nurturing strong relationships with current CSE Partners
Establishes clear, quick, and open lines of communication with partners and key stakeholders demonstrating a responsiveness to their needs and asks questions to drive their business forward
Prioritizes face-to-face opportunities with our partners
Maintains a solution-oriented approach to problem solving and managing feedback

Growth & Renewal

Consistently strategizes for business and relationship growth
Works with Partnership Strategy team to develop creative and customized solutions for partner growth, renewal, and upsell opportunities
Leads renewal conversations and aims to grow investment from our current partners
Capitalizes on opportunities to upsell and understand how to convert them successfully
Strong understanding of CSE revenue goals and helps develop paths to reach targets

REQUIRED EXPERIENCE AND QUALIFICATIONS:

2-5 years’ experience in partnership activation or marketing
Post-secondary degree or diploma in a related field such as marketing or business management
Experience in Sports & Entertainment industry is an asset
Experience planning and coordinating events, conferences, and/or promotions
Excellent people skills, with an ability to interact effectively with internal and external stakeholders at all levels within an organization
Highly organized and detailed oriented with outstanding time management skills
Ability to meet tight deadlines and work effectively in a high-pressure environment
Dynamic, hardworking, confident; a go-getter, with drive and initiative
Committed to ensuring superior customer service and supporting the team
Self-starter who can multitask and work with minimal supervision
Dynamic presentation skills and storytelling capabilities
Experience drafting and editing business proposals is an asset
Must be able to work evenings and weekends throughout AHL season and Live Events

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.