Posted 3w ago

Triage Specialist (49873)

@ Platinum Dermatology Partners
Phoenix, Arizona, United States
OnsiteFull Time
Responsibilities:Speak patients, Enter results, Discuss results
Requirements Summary:Minimum 2 years medical office experience; dermatology exposure; CMA preferred but not required; high school diploma or GED; bilingual a plus.
Technical Tools Mentioned:Electronic Health Records, Pathology reporting systems, Basic office software
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Job Description

Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 120 clinics, over 350 providers, and more than 2200 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.



Company Conformance Statements:



In the performance of their respective tasks and duties, all employees are expected to conform to the following:




  • Perform quality work within deadlines with or without direct supervision.

  • Interact professionally with other employees, customers, and suppliers.

  • Work effectively as a team contributor on all assignments.

  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.



General Duties & Responsibilities:




  • Speak on the phone with patients to assist them in determining care needed.

  • Enter Pathology results into the automated Lab Calls system.

  • Confidentially and professionally discuss patient pathology and test results with patients in a compassionate manner.

  • Carefully explain patients conditions to them and what further treatment is required.

  • Schedule patients for follow-up visits.

  • Complete internal referrals to the General Surgeon and the Mohs Surgeon

  • Enter medical information into EHR.

  • eScribe refills according to physicians protocol

  • Completing prior auths as needed

  • Other duties as directed.