Primary Duties:

Assure all plant quality systems and practices comply with IATF 16949 and meet customer requirements.
Lead the development, implementation, and continuous improvement of quality control systems, procedures, and documentation.
Oversee internal and external audits of production processes, equipment, and personnel to ensure adherence to quality standards.
Address customer quality concerns by establishing containment, investigating complaints, identifying root causes, and implementing effective corrective actions.
Facilitate problem-solving using formal tools such as 5-Why, Ishikawa Diagrams, and 5P; coach and mentor others in the organization on the effective use of these tools.
Manage supplier quality, including raw glass and component performance.
Provide leadership, training, development, and performance management for quality personnel.
Manage key programs including Safe Launch, New Model Introduction (NMI), and the Ambassador Program.
Collaborate cross-functionally to prioritize and drive efforts that achieve key performance indicators (KPIs) such as Internal PPM, External PPM, and Cost of Quality (COQ).
Actively support and promote Continuous Improvement initiatives.
Ensure all required quality reports and documentation are completed accurately and submitted on time.
Serve as a key contributor to achieving plant performance goals and budget targets.
Communicate promptly with certification bodies when required (e.g., IATF containment status reporting).

Qualifications/Skills Required:

Bachelor’s degree in Engineering or related field
5+ years related experience in an automotive manufacturing facility or Tier1 supplier
Internal Auditor experience and/or certification
Prior experience with Quality Tools: APQP, FMEA, MSA, SPC, and PPAP
Excellent communication and interpersonal skills
Excellent problem-solving abilities

Qualifications Desired:

Quality Manager