The Veteran Service Assistant reports directly to the Veteran Service Coordinator or Lead Veteran Service Assistant at the designated U.S.VETS site. The Veteran Service Assistant assists in the daily implementation of day-to-day basic residential services.
FLSA Classification: Non-Exempt
Responsibilities
Assists in the delivery of basic services (such as shelter, food, hygiene, etc.) to veterans served at the facility
Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment
Assists in the delivery/handling of client mail
Assists clients with the move-in and move-out from the facility
Responsible for the preventing or de-escalating any verbal and physical altercations from the facility including submitting Incident Reports to the Veteran Service Coordinator or Lead Veterans Service Assistant concerning these events
Responsible for addressing client issues timely to ensure the non-interruption of services
Conveying needs to the Veteran Service Coordinator or Lead Veterans Service Assistant to maintain supply inventory of supplies and ensures proper storage
Assists with maintenance and upkeep of the facility and ensures readiness for inspections
Assists in the implementation of toxicology testing to promote a sober environment
Responsible for implementation of all safety and emergency procedures
Assist the Veteran Service Coordinator in bed checks, inspections of rooms to ensure a clean, safe and hazardless environment
Conducts various administrative duties to include documentation of bed check, inspections, incident reports, client logs, etc.
Facilitate routine daily living activities for clients
Adheres to the site work order procedure
Assists with weekly cleaning of client room and other common-use areas around the site
Performs other duties as assigned