About the position
As a Client Advisor, you will provide bespoke and informative consultations to clients, helping them discover or design their dream pieces, through in person appointments. If you already have a passion for jewellery, or simply love working with people and are keen to learn all about jewellery and diamonds, we’d love to hear from you!
This is a part-time, permanent position at our beautiful showroom in Adelaide with the following working hours:
Monday 9am-5pm
Thursday 9am-5pm
Friday 9am-5pm
Saturday 8am-4pm
This role requires being open to a Thursday and Friday roster of 11-7pm in the future!
Key Responsibilities
- Through in-person and online consultations, you'll be assisting clients in selecting jewellery, offering personalised advice and education, guiding them through the customisation process, and preparing independent custom quotes.
- Coordinate aftercare services consultations including resizing, repairs, and lifetime warranty claims, with a fast turnaround and high client satisfaction.
- Promoting Cullen Jewellery’s commitment to ethical practices and community initiatives.
- Participating in the daily setup and opening of the showroom, and ensuring the cleanliness of consultation desks and other showroom areas.
- Completing ad-hoc tasks such as stock takes, changing product displays, and managing postage tasks as required.
What are we seeking?
- Proven experience in a sales or customer service role, ideally within the premium jewellery or retail industry.
- High attention to detail and commitment to providing exceptional client experiences.
- Strong organisational and time management abilities, with the ability to work flexibly and adapt to changing priorities and processes.
- Ability to work effectively as part of a team to achieve common goals.
- The right to work in Australia.
- Capacity to work on the provided roster consistently.
What we are offering
In addition to a competitive remuneration package, and the ability to work in a beautiful office location in the heart of Adelaide, we offer all our team members with a range of benefits including:
- A supportive and collaborative work environment;
- An Employee Assistance Program for you and a family member to utilise;
- Generous staff and family / friend discounts;
- Team events and initiatives included as part of our wellbeing program;
- Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name;
- The opportunity to join a growing company with a global presence - you really can take your career anywhere!
If this part-time opportunity sounds like your next challenge, complete your application by clicking on the apply now button and we will be in touch.
Agencies, thanks for thinking of us - but we have this one covered!