Site IT Manager

Croda is a FTSE100 organization driven around our purpose of Smart Science to Improve Lives™. With over 6,000 employees across 39 countries, we are focused on the research and development of novel and highly sustainable raw materials for the Life Sciences and Consumer Care sectors.

We are passionate and excited about how we can develop and utilize new technologies to shape and inspire changes within an ever-growing marketplace. As our business looks to deliver its ambitious strategy of growth, we are looking for a Site IT Manager to join our IT team.

The Site IT Manager serves as the primary business partner, people leader, and technology owner for all IT operations at the site. This role works closely with site leadership to align IT initiatives with operational objectives, ensure reliable technology services, and drive innovation and continuous improvement. The position provides leadership for local IT personnel and contractors, oversees the site’s IT budget, and ensures compliance with Group IT standards.

What You’ll Be Doing:

Be part of a team that values diversity, sustainability, and continuous innovation, where your ideas and contributions matter.

Leadership & Business Partnership

Act as the IT business partner to site leadership, ensuring technology strategies align with operational, manufacturing, and business needs.
Lead and mentor IT Administrators, contractors, and support personnel, providing direction, coaching, and performance input.
Develop and manage the site’s IT budget, including annual planning, forecasting, vendor spend, and project-related costs.
Optimize vendor contracts and service delivery models to ensure cost-effective and high-quality IT services.
Apply strong business acumen and understanding of cGMP principles to ensure IT systems support site audits, validation activities, and compliance requirements in a pharmaceutical manufacturing environment.
Proven track record of implementing practical AI and automation tools in a production setting, delivering measurable improvements through hands-on configuration and deployment

Technical Responsibilities

Provide advanced support for hardware, software, and network issues in accordance with Group IT policies.
Deliver first- and second-level support across all user groups with a focus on service quality and customer experience.
Lead and support site and regional IT projects, including infrastructure upgrades, cloud migrations, and system implementations.
Perform root cause analysis and collaborate with regional and global IT teams to prevent recurring technical issues.
Support and maintain local applications such as process automation, payroll, time & attendance, safety incident tracking, and audit systems.
Ensure compliance with Group IT policies, cybersecurity standards, and operational procedures.
Work outside standard hours and travel when required to support regional activities.

Who We’re Looking For:

At Croda, we believe our people are the heart of our success. We are committed to fostering an environment where you can grow, make a meaningful impact, and thrive.

Education

Degree or extensive equivalent experience in IT related business or technical discipline.

Leadership & Collaboration

Experience partnering with site and business leaders and acting as the Voice of the Customer (VoC) to translate operational needs into effective IT solutions
Proven ability to manage and develop small technical teams, including contractors and local support staff.
Strong financial acumen, including experience with IT budgets and cost management.

Technical Competencies

Experience in technical IT support across end-user devices, servers (on‑premises and cloud), and network infrastructure.
Strong understanding of cybersecurity principles and best practices.
Experience supporting IT in manufacturing or industrial environments.
Preferred certifications:

Microsoft Fundamentals (Azure or M365)
Cisco CCNA

Technical expertise in:

Windows Domain upgrades
Active Directory administration
Firewall installation and troubleshooting
Azure cloud functionality
On‑premises to cloud migration
Virtual machine management
Server operating system monitoring and maintenance
Network infrastructure management
Third-party remote access administration

Don’t meet all the qualifications? We still encourage you to apply! At Croda, we believe diverse perspectives and unique experiences drive innovation and strengthen our team.

What We Offer:

Join a global organization with countless opportunities for growth and leadership.

The successful candidate will receive a competitive salary and benefits package including:

• Excellent Medical, Dental, and Vision coverage, available immediately.

• Generous PTO

• 401K Match

• Wellness Reimbursement

• Parental Leave

• Career Development

• Company paid and voluntary Life and AD&D Insurance

• Short and long term disability

• Paid Holidays

And more!

Additional Information

This is an on-site position based at our Alabaster, AL location.

If you require any reasonable adjustments during the hiring process or experience any issues with our online application process, please email [email protected].

Croda recognizes employees as our strength and the diversity they bring to our workforce are directly linked to our ongoing success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including age, race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans. This Organization Participates in E-Verify.