Who We Are

The Hotel at University of Maryland is more than a place to stay—it’s a destination rooted in sophistication and innovation. We deliver elevated hospitality with a modern twist, and our front desk team sets the tone from the first hello to the final farewell. We’re the heartbeat of the guest experience, and we never miss a beat.

Position Summary

The Lobby Attendant plays a vital role in creating a welcoming and polished first impression for our guests. This position is responsible for maintaining the cleanliness, organization, and overall appearance of the hotel lobby and public areas while delivering courteous and proactive guest service. The ideal candidate takes pride in attention to detail, works efficiently, and understands the importance of maintaining luxury-level presentation standards.

What We Are Looking For

We are seeking a team member who:

• Demonstrates a strong eye for detail and cleanliness
• Takes initiative and works independently with minimal supervision
• Maintains a professional and friendly demeanor
• Responds promptly and courteously to guest requests
• Thrives in a fast-paced, high-traffic environment

Key Responsibilities

• Maintain the cleanliness and presentation of the lobby, public restrooms, corridors, and other public areas.
• Ensure furniture, fixtures, décor, and floors are consistently spotless and properly arranged.
• Monitor and replenish public area supplies as needed
• Assist guests with basic requests and communicate service needs to appropriate departments
• Report maintenance concerns or safety hazards promptly
• Support the Housekeeping and Front Office teams as needed
• Follow all hotel safety, sanitation, and brand standards

Qualifications

• Prior hospitality or housekeeping experience preferred
• Ability to stand and walk for extended periods
• Ability to lift, push, or pull up to 25–35 pounds occasionally
• Strong communication and interpersonal skills
• Flexible schedule, including weekends and holidays

Why Join Us?

At The Hotel at the University of Maryland, we are committed to delivering exceptional guest experiences while fostering a supportive and growth-oriented work environment. This role offers an opportunity to be part of a dynamic hospitality team dedicated to excellence in service and presentation.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. And MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

• On-the-job training for the right candidate and growth opportunities
• A team that values hustle, respect, and reliability

Ready to be the backbone of luxury hospitality?
Apply now and help us keep the experience spotless.