About the Role

We’re looking for a Dispatcher who goes beyond the board. This role not only coordinates freight but also builds strong relationships with drivers.

This position blends dispatch operations and driver management. You will be responsible for keeping freight moving efficiently while also supporting driver performance, communication, and compliance.

We are open to candidates with prior dispatch or logistics experience, as well as motivated individuals who have recently graduated and are looking to start a career in transportation and operations.

If you thrive in a fast-paced environment, enjoy problem-solving, and know how to balance logistics with people, this is the role for you.

What You’ll Do

Dispatch & Operations

• Assign daily and weekly loads based on driver availability and route coverage
• Monitor driver locations, load progress, and on-time performance
• Communicate load details, expectations, and updates in real time
• Troubleshoot delays, breakdowns, and customer issues
• Maintain accurate dispatch notes and system updates (TMS/ELD)

Driver Management & Support

• Serve as the primary point of contact for assigned drivers
• Monitor Hours of Service (HOS) and ensure DOT compliance
• Coordinate schedules, home time, and time-off requests
• Verify load details such as locations, hours, and parking before dispatch
• Address driver concerns and escalate issues when needed

Cross-Functional Coordination

• Partner with sales and operations to ensure smooth execution of freight
• Communicate proactively to prevent service disruptions
• Support a positive, accountable, and driver-first culture

What We’re Looking For

• Experience in dispatch, logistics, fleet, or driver management or a recent graduate with a strong interest in transportation and operations
• Working knowledge of FMCSA and DOT regulations and HOS compliance (or willingness to learn)
• Familiarity with ELD systems, TMS platforms, and load boards is a plus
• Strong communication and relationship-building skills
• Ability to multitask and problem-solve under pressure
• Organized, proactive, and detail-oriented

Why Join Primary Transportation

At Primary, our drivers are our strongest asset, and our dispatch team plays a critical role in supporting them every day.

You will not just move freight here. You will help build a culture of trust, accountability, and consistency mile after mile.

Schedule & Work Environment

• Full-Time, Monday–Friday
• Fast-paced, team-oriented environment
• In-office position

Benefits

• Medical, dental, and vision insurance
• Company-paid life insurance
• 401(k) with company match
• Paid holidays and vacation time

Apply Today

If you are ready to take ownership of both operations and driver success, we would love to hear from you.