The Product Account Lead will support a key account and product. In addition to supporting the client relationship, this role will lead product management and project manage operational projects for this product. The role will be responsible for managing any client requests for builds and any necessary drug lists and formularies.

The Product Account Lead will interact with the account, product, and clinical management teams. This role will be responsible for managing and implementing any client specific product specific requirements, such as a custom formulary

Job Responsibilities:

• Develop positive client relationships and be lead account manager for client.
• Serve as the product and business owner for client book of business.
• Develop effective solutions to customer problems.
• Work with client to identify, gather information about scope and timelines for client projects.
• Lead product development activities and work cross functionally to deploy client projects .
• Own success metrics and performance reporting.
• Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.
• Other duties as assigned.

Essential Background Requirements:

• Education: Bachelor’s degree in an appropriate field of study required.

• Experience:
  • 3 years of relevant experience in the benefits industry required.
  • Knowledge of specialty medication benefits preferred.
  • Experience managing client / account relationships required.
  • Expert at Microsoft Office Suite required.