KEY RESPONSIBILITIES, JOB DUTIES and COMPETENCIES:
- Install and maintain computer/network hardware and peripheral components.
- Install and troubleshoot Microsoft and 3rd party software packages.
- Install and maintain Ethernet cabling and switches.
- Maintain campus security cameras, NVR’s, access readers and badges, and security access software.
- Maintain PBX phone systems.
- Maintain and rollout cellular devices, replace and repair, and assist with purchase and invoicing of new devices and upgrades.
- Troubleshoot and mitigate Cybersecurity Events and assist with end-user training
- Provide staff and users with assistance troubleshooting and solving computer system related problems.
- Advances job knowledge to next level by participating in educational opportunities; reading professional publications.
- Train staff and users to work with computer systems and programs.
- This position is Salary exempt.
QUALIFICATION and EDUCATION
- Associate or Technical Degree in Computer Science / Network Engineering or related field required.
- 2-3 years experience in Information Systems related field preferred
- Experience utilizing current Microsoft Operating System and Office Systems required.
- Experience in running and terminating CAT5 & 6 Ethernet cables to workstations and switches strongly preferred.
- Experience in Cybersecurity a plus.
- Strong analytical skills.
- Strong communication skills.
- Strong documentation skills.
- Detailed oriented and able to work in a team environment.
- Ability to work in a fast paced, changing environment.
- Ability to lift 50 pounds.
- Must be able to work at heights using ladders and Mobile Elevated Work Platform as accompanied by authorized personnel.