HiringCafe
Posted 1mo ago

Business Operations Specialist

@ Wingz
View All Jobs
Philippines
$2k-$2k/moRemoteFull Time, Contract
Responsibilities:Coordinate operations, Manage contracts, Support vendors
Requirements Summary:3+ years in operations, business support, contract coordination; contract/SLA experience; strong English; independent; detail-oriented.
Technical Tools Mentioned:Slack, Google Workspace, CRM, Project management tools
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Job Description

Hiring Filipino and Philippine-based professionals only!

Wingz, is a leading US rideshare company focused on Non-Emergency Medical Transportation (NEMT). 

Visit our website: https://www.wingz.com/

Position: Business Operations Specialist

Work Schedule: US Hours (EST)

Employment Set-up: Remote (Independent Contractor)  

Employment Type: Full-Time / Long Term

Salary Range: USD 1,500 - 2,000 / Month

Benefit: Unlimited PTO and HMO after the probationary period

Pay-out Frequency: Semi-monthly

Equipment: Self-Provide

Job Summary:

Wingz are looking for a proactive and detail-oriented Business Operations Specialist to support daily operations and key initiatives within our growing healthcare transportation company. This role works closely with leadership to help ensure operational efficiency, support strategic initiatives, and assist with managing business contracts and vendor agreements.

The ideal candidate has experience working with business contracts, service agreements, and vendor partnerships, and is comfortable coordinating across teams to ensure contractual obligations and operational requirements are met.

Key Responsibilities:

Operations Support

  • Assist leadership with daily operational coordination and business priorities.
  • Monitor workflows and support improvements to operational processes.
  • Maintain operational documentation, reports, and internal procedures.

Client & Partner Relations

  • Support communication with partners and clients regarding operational matters tied to service agreements.
  • Help address operational issues while ensuring alignment with contract terms.
  • Maintain strong working relationships with vendors, partners, and internal teams.

Strategic & Business Support

  • Assist leadership with operational reporting and performance tracking.
  • Support projects related to business growth, partnerships, and operational improvements.
  • Help identify operational risks or inefficiencies related to contracts and service delivery.

Process Improvement

  • Recommend improvements to operational workflows related to contract management and vendor coordination.
  • Assist with implementing tools or processes that improve contract tracking and operational transparency.