Posted 1w ago

Customer Service/Respiratory Specialist

@ Binson's Medical Equipment & Supplies
Center Line, Michigan, United States
OnsiteFull Time
Responsibilities:Assist patients, Educate patients, Document data
Requirements Summary:Assist patients with CPAP/BiPAP devices, educate on use, document details, coordinate maintenance and repairs, and provide excellent customer service.
Technical Tools Mentioned:CPAP, BiPAP, medical equipment, documentation, customer service software
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Job Description

🚨 Now Hiring: Customer Service/Respiratory Specialist

📍 Location: 26834 Lawrence Ave. Center Line, MI 48015
🕗 
Schedule: Monday–Friday | 8:30 AM – 5:00 PM



At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.


🚀 The Role: Customer Service/Respiratory Specialist

You’ll be the go-to person helping patients breathe easier—literally. From setting up life-changing CPAP devices to making sure patients feel confident and cared for, this role is perfect for someone who loves helping others, explaining how things work, and being part of a mission that matters.


🔍 What We're Looking For

  • A high school diploma or equivalent

  • Great communication and people skills

  • Excellent customer service 


🛠 What You’ll Be Doing

  • Review physician orders for equipment set ups 

  • Set up CPAP, BiPAP, and related respiratory equipment 

  • Educate patients on proper use, mask fitting, cleaning, and maintenance

  • Demonstrate equipment operation and answer patient questions

  • Ensure patients understand compliance requirements and follow-up procedures

  • Accurately document patient information, equipment serial numbers, and setup details

  • Troubleshoot equipment issues and coordinate repairs or replacements as needed


💡 Perks & Benefits

  • Competitive pay đź’°

  • Full benefits: Medical, Dental, Vision & Life Insurance 🏥

  • Paid time off + floating holiday 🌴

  • 401(k) Retirement Savings Plan đź’¸

  • Training and growth opportunities 🚀