HiringCafe
Posted 1mo ago

Account Director

@ Ipsos
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Santiago, Antofagasta, Chile
HybridFull Time
Responsibilities:Manage accounts, Analyze data, Present to executives
Requirements Summary:Minimum 3 years as Accounts Director in CX/Market Research or 5+ years CX client experience; data analysis tools proficiency; strong executive storytelling; English required.
Technical Tools Mentioned:Data analysis tools, Business storytelling
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Job Description

Este desafío es para ti si:

  • Te motiva gestionar clientes de alto nivel y construir relaciones estratégicas.
  • Tienes amplia experiencia comercial y disfrutas persuadir, negociar y proponer nuevas oportunidades de negocio.
  • Comprendes rápidamente las necesidades de negocio del cliente y te anticipas a sus desafíos.
  • Te sientes cómodo/a y tienes experiencia liderando presentaciones estratégicas y conversaciones complejas frente a stakeholders de alto nivel (gerencial, c-suite).
  • Te interesa trabajar con datos, números y métricas para respaldar tus decisiones, con un pensamiento crítico constructivo.
  • Cuentas con un alto nivel de compromiso y dedicación, acorde al impacto y relevancia del rol.
  • Tienes orientación a resultados y ambición profesional: búsqueda constante de crecimiento y mejora.

 

Lo que ofrecemos:

  • Gestión directa de cuentas estratégicas y visibles, con proyectos recurrentes.
  • Autonomía, confianza y flexibilidad horaria basada en resultados.
  • Un entorno profesional desafiante.
  • Oportunidades de desarrollo y crecimiento.

 

Requisitos excluyentes:

  • Mínimo 3 años de experiencia como Director(a) de Cuentas en Customer Experience/Market Research, o al menos 5 años de experiencia en Customer Experience del lado del cliente.
  • Dominio de herramientas de análisis de datos.
  • Habilidades y experiencia para presentar frente a stakeholders de alto nivel (gerencial, c-suite) y habilidades de storytelling a partir de datos e insights.
  • Idiomas: Inglés.

    Si al leer esta oportunidad te sientes identificado/a con el desafío, te invitamos a postular.

About Company

At Ipsos, we collaborate with the world’s leading organisations to help them grow the right talent, fulfill their brand promises, and optimise financial outcomes.

From corporate strategy to operational excellence, we cover the entire experience landscape. Our research, advanced analytics and advisory solutions enable clients to predict and adapt to change, create enriched, improved, and differentiated experience ecosystems.

Our approach is deeply human-centric, and our global network of expert teams have a rigorous understanding of CX and EX that’s backed by decades of cultural knowledge and industry experience.

So, while our work is powered by insights and driven by technology, it’s always all about people

Company

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!