HiringCafe
Posted 3w ago

Appointment Setter

@ Toyota of Clermont
View All Jobs
Clermont, Florida, United States
OnsiteFull Time
Responsibilities:maintain calls, set appointments, record interactions
Requirements Summary:2 years customer service in outbound calling, bilingual English/Spanish, strong communication, MS Office, evenings and weekends available.
Technical Tools Mentioned:MS Office
Save
Mark Applied
Hide Job
Report & Hide
Job Description

Are you a people person with strong phone skills, a drive to succeed, and eager to earn more? Toyota of Orlando is looking for a bilingual, goal-driven Appointment Setter to join our dynamic team! The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment.  Communication with prospective customers is exclusively through a high volume of telephone contacts with a goal to schedule appointments for our Sales team.

 

What We Offer :

  • Daily guaranteed pay
  • Full benefits package
  • Competitive pay structure with top performers earning up to $100K/year
  • Supportive leadership and team culture
  • Ongoing training and development

Job Responsibilities:

  • Maintain a minimum standard of outbound calls to prospective customers
  • Approach each call with a goal to transfer or set an appointment for customers to visit the dealership
  • Answer sales calls and inquiries in a prompt and timely manner, and make any follow-up calls to unsold customers
  • Adhere to lead management plan guidelines for each lead in your database
  • Respond to internet leads and inquiries
  • Accurately record interactions with each prospective customer in our database
  • Other reasonable duties as may be requested

Requirements:

  • 1-2 years customer service experience in an outbound calling environment
  • Outstanding written and verbal communication skills
  • Prior phone experience, required
  • Proficient in MS Office
  • Ability to work evenings until 9:00 PM
  • Ability to work weekends as business needs dictate
  • Bilingual (English and Spanish) fluency is required for this position and must be demonstrated during the hiring process

Competencies:

  • Goal–oriented individual, driven to exceed personal and team goals
  • Eager to earn more
  • Exceptional communication and customer service skills exemplified to internal and external customers
  • Effectively collaborate with fellow employees

In return for your invaluable knowledge, skills, talent and ambition, Toyota of Orlando offers competitive salaries and benefits. Employment is contingent upon successful completion of a background investigation.

Toyota of Orlando is proud to be an Equal Opportunity Employer.