Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description:

HOURS OF RESPONSIBILITY:

The Metrocare Cafe is open from 7:30 AM to 3:30 PM Monday to Friday. General hours of responsibility are Monday - Friday, 11:00 AM to 3:00 PM.

(Must have the ability to work flexible hours when needed to support events outside of general hours.)

GENERAL DESCRIPTION:

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender- responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.

The Metrocare Café serves grab and go breakfast and lunch items for the staff and clients while providing training opportunities for individuals with developmental disabilities and mental health needs.  As the Cook, you are responsible for preparing food items according to the menu/recipes, and that proper health procedures are followed.  The cook will also ensure excellent customer experience and kitchen safety and other supports needed to run the café successfully.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.

• Responsible for food production, preparation and presentation, and is able to rotate through all food stations to ensure a high-quality product is served to the customer
• Utilize various preparation and cooking methods to ensure the quick, precise creation of our menu items in accordance with cafe recipes. Wash, chop, cut, grill, roast, sauté, fry, etc. Coordinate with other stations as needed.
• Support your team in the preparation/ of all ingredients and food products to fulfill prep lists, par levels, and recipe standards.
• Assist in ensuring deliveries are received and stored in a timely manner
• Assist with washing & storing dishes as needed.
• Label food and ensure proper rotation (FIFO)
• Maintain prep and cooking areas in a clean, sanitary and safe manner.
• Ensure clean, organized, and maintained refrigerators, cooler drawers, ovens, preparation, and dry storage areas, etc.
• Maintain clean, organized, and efficient environment that meets all food and sanitation standards.
• Maintains kitchen sanitation; clean and maintain equipment and areas used in food preparation.
• Adheres to all procedures and programs for safety, including universal precautions and safe work practices, reporting and/or correcting unsafe working conditions, equipment repair and maintenance needs.
• Manage inventory and ordering of food and supplies.
• Mentor interns on food safety, sanitation, and kitchen operations.
• Foster a positive and supportive learning environment for interns
• Support job coaches and interns as needed to ensure successful training during rotations.
• Prepare for special events and catering functions as needed.
• Maintain accurate records of food preparation and inventory
• Ensures compliance with all Metrocare and contractual policies and procedures.
• Attends regularly scheduled supervision, team staffing, and unit staff meetings.
• Always wears Metrocare employee badge while on duty.
• Performs other duties as assigned.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

• Knowledge of food safety and sanitation regulations.

• A passion for culinary arts and a commitment to excellence.

• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.

• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent written, verbal, and interpersonal communication skills including empathy, responsibility, self-control, and good judgment

• Adheres to agency policies and procedures.

• Meets deadlines and performance expectations; promptly informs his/her supervisor of issues that may interfere with doing so.

• Follows written and verbal instructions, seeking timely clarification when needed.

• Demonstrated experience in utilizing organizational, documentation and time management skills.

• Acceptance of individual differences. Supports multiculturalism by treating all people with dignity and respect and not engaging in discriminatory behavior.

• Able to work autonomously with minimal or no supervision.

• Displays a positive attitude that promotes harmony and teamwork and demonstrates a high level of customer service and professionalism.

EDUCATION AND EXPERIENCE:

• Required: High School Diploma

• Preferred: Experience (paid or volunteer) working with individuals with developmental disabilities 

DRIVING REQUIRED: No

MATHEMATICAL SKILLS:

• Basic math skills required.

• Ability to work with reports and numbers. 

REASONING ABILITY:

• Ability to apply common sense understanding to carry out simple one or two-step instructions.

• Ability to deal with situations that can vary from day to day.

COMPUTER SKILLS:

• Use computer, printer, and software programs necessary for the position (i.e., Word, Excel, Outlook, and PowerPoint).

• Experience with Point-of-Sale software preferred.

• Ability to utilize the Internet for resources.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Current ServSafe certification required

• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.

• Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Occupational hazards may include the risk of consumer induced bodily injury and contracting communicable diseases. Ability to lift and carry 50 pounds or more, ability to perform repeated bending, walking, standing, kneeling, pushing, twisting, stooping and simple grasping. The position requires the incumbent to be highly mobile and able to stand throughout shift.

The position requires standing and/or walking in excess of 5 hours a day.

TRAVEL:

• In county travel may be required: occasionally.

• No Overnight travel required: 

NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES

Positions that are “community-based,” in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Center’s risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract, or other status with Metrocare.

WORK ENVIRONMENT:

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions.

• The noise level may vary between light to loud.

• The work environment will have fluctuating hot and cold temperatures throughout the shift. 

Benefits Information and Perks:

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training, and an outstanding benefits package:

• Medical/Dental/Vision

• Paid Time Off

• Paid Holidays

• Employee Assistance Program

• Retirement Plan, including employer matching

• Health Savings Account, including employer matching

• Professional Development allowance up to $2000 per year

• Bilingual Stipend – 6% of the base salary

• Many other benefits

Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please