The SSG Ecom Business Manager – EMEA is a strategic business role responsible for driving Services revenue and execution across Lenovo’s e‑commerce platforms in the EMEA region. This is a permanent, full‑time position suited for a commercially minded professional with strong analytical capability and proven experience working across complex, matrixed environments.
The role operates in a hybrid work model, has a regional EMEA scope and will report to Director SSG eCommerce.
Key Responsibilities
Own and drive Services bookings and revenue growth for SSG across EMEA e‑commerce platforms
Lead regional strategic planning and execution for services, promotions, and enablement initiatives
Act as the primary business partner to EMEA e‑commerce teams to ensure successful services performance
Enable global SSG service offerings locally by coordinating implementation across web and sales channels
Collaborate closely with telesales (ISR) teams to maximize service attach and conversion
Maintain forecasts, dashboards, and performance insights to support data‑driven decision‑making
Lead regional business cadence meetings and contribute to global alignment forums
Drive stakeholder collaboration across SSG, e‑commerce, sales, and global services teams
Position Requirements
Bachelor’s degree or equivalent professional qualification
MBA or postgraduate business qualification is considered an advantage
Demonstrated experience in business management, commercial strategy, or revenue ownership roles
Strong analytical skills with experience in forecasting, performance tracking, and insights generation
Prior exposure to e‑commerce, digital sales, or online business environments preferred
Fluent English is mandatory; additional European languages are an advantage
Proven ability to influence and align stakeholders without direct reporting authority
Strong communication, collaboration, and problem‑solving skills in a matrix organization
What Lenovo Can Offer You
An international team with a high focus on Gender Diversity.
Employee Assistance Program, e.g., for psychological, legal & financial consultancy
You are joining a company that prioritizes sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio.
Access to training for personal development - Internal E-learning Development Platform Available for Employees
Mentorship program and much more
SSG is driving growth in the expanding IT services market, with a strong focus on digital workplace services, as‑a‑Service (aaS) offerings, and sustainability‑driven solutions. The organization continues to invest in proprietary software platforms and vertical solutions while expanding TruScale as a Service, advancing Hybrid Cloud capabilities, and exploring Metaverse solutions.
The role operates in a hybrid work model, has a regional EMEA scope and will report to Director SSG eCommerce.
Key Responsibilities
Own and drive Services bookings and revenue growth for SSG across EMEA e‑commerce platforms
Lead regional strategic planning and execution for services, promotions, and enablement initiatives
Act as the primary business partner to EMEA e‑commerce teams to ensure successful services performance
Enable global SSG service offerings locally by coordinating implementation across web and sales channels
Collaborate closely with telesales (ISR) teams to maximize service attach and conversion
Maintain forecasts, dashboards, and performance insights to support data‑driven decision‑making
Lead regional business cadence meetings and contribute to global alignment forums
Drive stakeholder collaboration across SSG, e‑commerce, sales, and global services teams
Position Requirements
Bachelor’s degree or equivalent professional qualification
MBA or postgraduate business qualification is considered an advantage
Demonstrated experience in business management, commercial strategy, or revenue ownership roles
Strong analytical skills with experience in forecasting, performance tracking, and insights generation
Prior exposure to e‑commerce, digital sales, or online business environments preferred
Fluent English is mandatory; additional European languages are an advantage
Proven ability to influence and align stakeholders without direct reporting authority
Strong communication, collaboration, and problem‑solving skills in a matrix organization
What Lenovo Can Offer You
An international team with a high focus on Gender Diversity.
Employee Assistance Program, e.g., for psychological, legal & financial consultancy
You are joining a company that prioritizes sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio.
Access to training for personal development - Internal E-learning Development Platform Available for Employees
Mentorship program and much more
SSG is driving growth in the expanding IT services market, with a strong focus on digital workplace services, as‑a‑Service (aaS) offerings, and sustainability‑driven solutions. The organization continues to invest in proprietary software platforms and vertical solutions while expanding TruScale as a Service, advancing Hybrid Cloud capabilities, and exploring Metaverse solutions.