Posted 1mo ago

Veterinarian Customer Service Rep

@ I-20 Animal Medical Center
Arlington, Texas, United States
$17-$19/hrOnsiteFull Time
Responsibilities:greet clients, schedule appointments, process payments
Requirements Summary:Experience in veterinary/medical office preferred; excellent communication; comfortable with pets; detail oriented; familiar with veterinary software; high school diploma.
Technical Tools Mentioned:Veterinary software
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Job Description
Job Summary:
As a Veterinary Receptionist, you’ll be the first point of contact for our clients. You’ll play a vital role in ensuring smooth communication between pet owners and our veterinary team, while helping to maintain a positive and efficient clinic environment.

Responsibilities:
  • Greet clients and their pets warmly upon arrival.
  • Answer phones, schedule appointments, and manage the appointment calendar.
  • Check clients in and out, process payments, and handle basic billing.
  • Maintain accurate patient records and update information as needed.
  • Communicate with clients about their pet’s care and next steps.
  • Provide support to veterinary staff as needed.
  • Ensure the front desk area is clean, organized, and welcoming.
 
Qualifications:
  • Previous experience in a veterinary or medical office preferred, but not required.
  • Excellent communication and customer service skills.
  • Comfortable handling pets and speaking with owners.
  • Strong attention to detail and ability to multitask.
  • Familiarity with veterinary software is a plus.
  • High school diploma or equivalent.
 
Why Join Us?
  • A supportive, pet-loving work environment.
  • Opportunities to learn and grow in the veterinary field.
  • Competitive pay and Full benefits – PTO, Paid holidays, health insurance, discounts, 401k match etc.