Posted 1mo ago

Operations Supervisor- Ft. Mill/Rock Hill (47174)

@ Charlotte Eye Ear Nose & Throat Associates
Fort Mill or Rock Hill
OnsiteFull Time
Responsibilities:Supervise staff, Manage schedules, Oversee operations
Requirements Summary:High school diploma or equivalent required; Associate’s or Bachelor’s preferred. 1–3 years supervisory experience in a medical office. Proficiency with EMR systems and Microsoft Office. Strong communication and leadership skills. Ability to travel between CEENTA locations.
Technical Tools Mentioned:EMR, Microsoft Office
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Job Description

Why Join CEENTA?

CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission-driven team committed to providing exceptional patient care, strong operational excellence, and a collaborative clinical environment.

 

We are seeking an experienced and highly motivated Operations Supervisor to support multi-specialty clinical locations by supervising staff, optimizing clinic operations, and ensuring excellent patient experience.

 

What You Will Do

• Supervise clinical and non-clinical staff for one or more high-volume clinic locations.

• Develop and distribute schedules; manage time and attendance.

• Support performance management and staff development.

• Oversee provider scheduling and monitor dashboards, reports, and workqueues in the EHR.

• Manage administrative and clinical supply workflows including ordering, stocking, and inventory.

• Coordinate facility and equipment maintenance.

• Support provider onboarding and offboarding.

• Assist with daily clinic operations to maintain efficient patient flow.

• Support financial objectives and budget processes.

• Maintain strong patient relations by rounding in waiting areas and addressing concerns.

• Ensure staff training and compliance with CEENTA policies.

 

A Typical Day

You’ll supervise clinic operations to ensure providers and staff can deliver high-quality patient care. Responsibilities include responding to patient and staff concerns, managing schedules, overseeing inventory and facilities, and supporting continuous operational improvement.

 

Schedule

Monday–Friday, full-time, exempt. Hours may vary based on operational needs.