Spa Receptionist & Spa Attendant

Summer 2026

The Spa at Promontory is seeking a professional, dependable, and detail-oriented Spa Receptionist & Attendant to join our team. This hybrid role is essential to ensuring the seamless operation of our luxury Spa by providing exceptional guest service, maintaining pristine locker room and hydrotherapy facilities, coordinating daily operations, and supporting both front- and back-of-house teams. This position requires someone who can balance administrative responsibilities with hands-on service, ensuring every detail contributes to a smooth and elevated spa experience.

The ideal candidate is organized, calm under pressure, and passionate about creating exceptional spa experiences. You must be able to multitask in a fast-paced, luxury environment while maintaining grace under pressure with a genuine sense of hospitality.

Job Type:

Part-Time (Seasonal)

Available shifts: 3 days a week (Wednesday, Thursday, Friday)

Spa hours: 10am-6pm

Shift hours: 9:00am-6:30pm

Compensation:

Hourly from $20+ DOE

Advantages:

•Holiday bonuses

•Referral bonuses

•Employee discounts

•Golf privileges

•Complimentary employee lunch

Spa Receptionist Responsibilities:

•Warmly greet and welcome members and guests upon arrival

•Manage the spa schedule, confirm appointments via phone and email, and communicate efficiently with patrons and staff members

•Handle payments, transactions and inquiries with professionalism

•Provide clear, friendly, and timely communication regarding member needs

•Assist members with retail products and spa menu offerings

•Maintain the front desk, retail area, locker rooms, hydrotherapy spaces, and relaxation areas in a clean, organized, and fully stoked condition

•Submit and track work orders as needed

•Assist with product inventory, orders, and organization and placement of deliveries

•Communicate calmly and effectively with team members regarding operations and scheduling

•Support special events and other duties assigned by spa leadership

•Assist in the development and organization of office operations and procedures

•Help train and onboard new team members as needed

Spa Attendant Responsibilities

•Guide members through locker room orientation, providing robes, sandals, and amenities

•Offer knowledgeable guidance on hydrotherapy areas, including the sauna, steam room, infrared sauna, cold pool, and hot tub

•Anticipate member needs and respond promptly with professionalism and discretion

•Maintain cleanliness and organization of all spa spaces, ensuring all amenities are fully stocked

•Report maintenance issues, broken equipment, or safety concerns promptly

•Complete daily checklists and uphold all housekeeping and safety standards