About the role

Sifted is hiring a Service Lead to support day-to-day leadership and key areas of the Sifted community operations. Seattle, one of Sifted’s largest markets, is quickly expanding, and needs an individual with a natural inclination towards leadership and responsibility to fill our Service Lead position.

In this role, you’ll play a critical role in our kitchen environment by aiding the Community Manager with kitchen opening and shift operations, owning kitchen closing, and act as a source of encouragement and support to the Host team.

This position requires a reliable vehicle, valid driver's license and auto insurance.

What you'll be doing

• Leading the community team through kitchen opening, shift operations, and kitchen closing
• Leading + coordinating host load in and load out
• Serving as the lead host for the lunch or dinner shift
• Take service as necessary
• Ensuring the the host feedback survey is complete each shift and communicating updates to the Operations Associate daily
• Coordinating with donation and compost pick up partners each day
• Presenting to the team as a source of leadership, encouragement, and support

Our ideal candidate

• Has 1+ year experience in service/catering or brand ambassador industries, or an equivalent role
• Is operationally minded
• Is highly organized + resourceful
• Is able to solve problems in a fast paced environment
• Is able to manage multiple tasks simultaneously
• Practices impeccable verbal communication skills
• Has natural leadership tendencies
• Loves problem-solving
• Maintains a high degree of reliability + trustworthiness

Perks + benefits

• Compensation : $27 per hour
• Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in
• 80 hours of PTO with each year of employment; paid winter break from Dec 24 - Jan 1
• Free lunch during meal service
• Opportunities to take on larger roles within our organization + learn with a fast-growing start-up

Eligibility : This position must maintain Seattle Food Service card (company-paid); must be able to drive a company vehicle with a valid driver's license

Work environment : This is a position based both in a commercial kitchen and on-site in client offices

Physical requirements : This position requires the ability to lift up to 50 lbs, the ability to stand for long periods of time, and the ability to bend, squat, and reach