Position Summary:

Takes accurate orders from members, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service according to Company guidelines. Upsells food and beverage items to maximize profitability.

Duties & Responsibilities, including but not limited the following:

• Helps members select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions.
• Enters orders to POS system and records members' choices, special dietary needs and special requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report and calculates tip outs.
• Maintains the cleanliness of the work areas. Keeps area stocked.
• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Follows all standard food handling, sanitation, TIPS and health department guidelines. Completes required training as scheduled.
• Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.
• Completes side work before, during and after shift.
• Maintains complete knowledge of all resort/hotel/club services, features, events and local attractions/activities to provide accurate responses to member inquiries.
• Greets members and provides members with a positive and friendly environment with the best possible guest experience, while maintaining a professional demeanor and distance. Upholds high service standards of resort/hotel/club.