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Posted 9mo ago

Sales and Loyalty Representative | Taytay | T001

@ Quantrics
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Taytay, Rizal, Philippines
₱20k-₱22k/moOnsiteFull Time
Responsibilities:sell products, promote offers, address inquiries
Requirements Summary:High school graduate; 18+; onsite in Taytay, Rizal; shifting schedule including graveyard shifts; NBI clearance preferred; strong English, MS Office, typing, and customer service skills.
Technical Tools Mentioned:MS Office, Web applications
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Job Description

What We're Looking For:

At Quantrics, we believe in hiring people who are ready to shine! If the following sounds like you, then you're exactly who we want on our team:

  • At least 18 years old

  • Graduate of Senior High School or High School (Old Curriculum)

  • Willing and excited to work onsite in Taytay, Rizal

  • Open to a shifting schedule, including graveyard shifts

  • Has a valid NBI Clearance (Applicants with NBI will be prioritized!)

 

Your Qualifications & Skills:

We’re looking for team members who bring positive energy and top-notch skills:

  • Excellent English communication—spoken and written

  • Great with people and a natural problem-solver

  • Proficient in MS Office and web applications

  • Fast and accurate typing, sharp comprehension, and top multitasking abilities

  • Strong analytical and troubleshooting skills in a fast-paced support environment

  • Previous BPO experience is a plus—but not required!

What You’ll Be Doing:

  • Sell, cross-sell, and upsell the best communication products and services in the market, including Internet, Mobility, Programming, and TV packages.

  • Proactively reach out to potential leads via multiple channels such as phone, email, SMS, and social media.

  • Make outbound calls, primarily to existing customers, to promote products, services, and exclusive offers.

  • Understand customer needs through effective questioning, active listening, and a personalized approach.

  • Recommend the best solutions, provide product demos, and explain current promotions and offers to support customer decisions.

  • Build rapport quickly, overcome objections, and maintain a professional and persuasive communication style.

  • Address customer concerns and provide outstanding service to increase satisfaction and build long-term loyalty.

  • Implement strategies to retain customers and reduce churn by recognizing and responding to their individual situations.

  • Navigate internal computer systems to track calls, gather information, and ensure accurate record-keeping of all interactions.

  • Maintain up-to-date knowledge of all current products, services, pricing, and promotional campaigns.

  • Uphold a high level of confidentiality, professionalism, and integrity in every interaction.

Perks That Set Us Apart:

  • Salary 19,800 Base Pay + 2,200 Allowance*

  • HMO with 1 FREE dependent

  • 10 Vacation Leaves + 10 Sick Leaves (convert unused SLs to cash!)

  • Life and Accident Insurance from Day 1

  • Optical, Medicine, and Mental Health Reimbursement

  • 6 Months Paid Maternity Leave + Cash Assistance

  • 15 Days Paid Paternity Leave

Ready to Apply? Come Walk In!

Walk-In Applications Welcome!
Monday to Friday | 10:00 AM to 5:00 PM
SM Taytay IT Business Park, Ground Floor (Beside Anytime Fitness),
Manila East Rd., Taytay, Rizal

Weekend/Holiday operations may vary. Stay updated via our social media!

Ready to Level Up?

Bring your Valid ID and Resume.
TARA NA SA Q! 

*Terms and conditions apply.