Reward Gateway|Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage and retain top talent through employee benefits, strategic rewards and recognition, well-being, and much more.
As we continue to grow our business, an opportunity has become available for a Site Reliability Engineer to join our team to help us transform our existing operational workloads to an SRE approach.
Core duties and responsibilities:
- Integrating tightly with our Product Engineering teams
- Following SRE practices and maintaining high standards of compliance
- Implementing a new standard of observability utilising SLI/SLO/Error Budgets
- Continually evolving our observability platforms for greater coverage
- Using a code-first approach to build and changes to reduce TOIL
- Advocating a strong focus on availability, reliability and uptime
- Liaising and embedding with the Engineering teams for the constant evolution of metrics
- Working towards planned roadmap goals
- Actively taking part in the daily stand-ups and keeping sprints on track
- Keeping up-to-date documentation in the JIRA & Confluence tools
- Taking part in SRE Incident Management processes
- Acting as a key Incident Commander within the Incident Management process
- Taking part in SRE On Call
- Ensuring a focus on cost efficiency for the platforms & services
- Working with team members to foster collaboration and ongoing communication with stakeholders
Skills, Knowledge and Expertise Required:
- At least 5 years of experience in DevOps or SRE, with a keen interest in growing as a Site Reliability Engineer
- Experience with AWS or other cloud providers
- Enterprise experience in HA environments
- Automation skills through Terraform, Python, Bash or similar
- Wide-reaching SRE skills and a deep understanding of SRE practices
- A strong understanding of SQL, PHP, Kubernetes, CI/CD
- Observability product experience (e.g., Datadog)
- Managing services using SLI/SLO & Error Budgets
- Ability to work both independently and as part of a team
- Ability to work under pressure and be highly reliable
- Adaptability and flexibility to change in a fast-moving environment
- An ability to learn new tools and processes quickly and impart that knowledge
Salary budget:
- Depending on experience, the salary ranges from €48,000 to €54,000 gross per year.
Work mode:
- We offer a hybrid work mode to be present in the Plovdiv or Sofia office at least twice per week.
The Interview Process:
- Screening interview with the Talent Partner and Head of SRE
- Final interview with the Head of SRE and the Director of Infrastructure.
Be comfortable. Be you.
At Reward Gateway, we want all our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.
We hire BETTER.
From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that helps us to make the world a better place to work. Find out more about Reward Gateways’ approach to benefits, equality, talent, technology, empathy and what you’ll get in return for joining our Mission at rg.co/lifeatrg.