Ade Medical Group is seeking a detail-oriented and organized Referral Coordinator to manage patient referrals and ensure seamless coordination of care. This role plays a key part in supporting patients, providers, and external specialists by facilitating timely and accurate referral processing.

Key Responsibilities:

• Coordinate and process all incoming and outgoing patient referrals
• Verify insurance coverage and obtain prior authorizations as required
• Schedule referral appointments with specialists and follow up to confirm completion
• Communicate clearly with patients regarding referral status, instructions, and next steps
• Maintain accurate documentation of referrals in the electronic medical record system
• Collaborate with providers, clinical staff, and external offices to ensure continuity of care
• Track and follow up on pending referrals to ensure timely completion
• Handle phone calls and inquiries related to referrals in a professional and courteous manner
• Ensure compliance with all regulatory and privacy standards

Qualifications:

• High school diploma or equivalent required; additional healthcare administration training preferred
• Previous experience in a medical office, referral coordination, or insurance verification preferred
• Knowledge of insurance processes, prior authorizations, and medical terminology is a plus
• Strong organizational skills and attention to detail
• Excellent communication and customer service skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Proficiency with electronic medical records (EMR) systems and basic computer applications

Work Environment:
This position involves frequent communication with patients, healthcare providers, and insurance companies. The ideal candidate will be proactive, patient-focused, and committed to ensuring a smooth referral process.