Posted 2mo ago

Leasing & Marketing Assistant | Rambler - Ann Arbor, MI

@ LV Collective
Ann Arbor, Michigan, United States
OnsitePart Time
Responsibilities:greet residents, schedule tours, process applications
Requirements Summary:Strong communication and interpersonal skills; organized, detail-oriented; proactive problem-solving; passion for customer service, leasing, and marketing.
Technical Tools Mentioned:CRM, Social Media
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Job Description

Ready to launch your career in marketing and sales? Want to gain hands-on career experience while putting your people skills and creativity to work? We're looking for a Leasing & Marketing Assistant to join the team!

If you love meeting new people, thrive in a fast-paced environment, and have a passion for working with people, sales and social media, this is the perfect opportunity to gain hands-on experience and grow your skills.

As an LMA, you’ll play a key role in creating an unforgettable resident experience—from executing leasing strategies to organizing community events and supporting marketing initiatives. Be part of a dynamic team, develop valuable skills, and make a real impact on our leasing success.

The ideal candidate will be:

  • A natural connector who enjoys engaging with people and making them feel welcome.
  • Involved on campus and well-connected within student life, organizations, or social circles—someone who knows how to influence groups and engage their peers.
  • Organized and detail-oriented, able to manage multiple responsibilities efficiently.
  • A strong communicator with a positive, customer-focused approach.
  • Energetic and adaptable, thriving in a fast-paced environment.
  • Passionate about marketing, sales, and creating a vibrant community.
  • A team player who takes initiative and is eager to learn.

Still interested? Read more about specific job responsibilities below.

What You’ll Do

Leasing & Resident Experience

  • Be a brand ambassador—greet prospective residents with energy and enthusiasm, providing tours that showcase everything the property has to offer!
  • Assist with lease applications and ensure a seamless, efficient process for future residents.
  • Utilize CRM to track leads, manage prospect interactions, and ensure a seamless leasing experience from initial inquiry to signed lease.
  • Deliver exceptional customer service to both current and prospective residents—be the go-to person for their needs.
  • Assist with front desk operations, handling inquiries, answering calls, and responding to emails professionally and promptly.

Marketing & Events

  • Plan and execute engaging resident events that align with the brand.
  • Collaborate with the Social Media Intern to align marketing content with leasing and community engagement efforts.
  • Ensure the tour path is always on point, creating a standout first impression—if you’ve got an eye for interior design or love a well-curated space, this one’s for you!
  • Stay ahead of the competition—shop other properties, track trends, and contribute fresh marketing ideas.

Collaboration & Communication

  • Work closely with leadership to strategize and overcome roadblocks, ensuring leasing success.
  • Participate in LV Collective’s training programs to sharpen your leasing, marketing, and customer service skills.
  • Support the Leasing Manager in coaching and mentoring new team members on sales and leasing techniques.
  • Assist with special projects, outreach efforts, and creative marketing campaigns to drive leasing momentum.

Other Responsibilities

  • Assist with other duties and special projects as assigned.
  • Availability to work evenings and weekends as needed.