Aloha and thank you for considering a journey with us! Here at Kauai Air Conditioning & Plumbing, we're more than just a team; we're an Ohana committed to Teamwork and Integrity in every aspect of our work. Our mission, "To provide the communities we serve with a trusted team that will be there when our customers need us the most. We treat our customers like family while providing them with the highest level of expertise and quality," isn't just a statement—it's the heart of our daily operations.
We believe that each employee plays a crucial role in bringing this mission to life. Whether you're just starting your career or are a seasoned professional, your unique skills and perspectives are what help us create a difference in the lives of our customers.
Why Join Us?
- Impactful Work: Every day, you'll be making a meaningful impact on the communities we serve.
- Growth Opportunities: We are deeply invested in the professional and personal development of our team members.
- A Supportive Team: Our culture is built on support, respect and collaboration, ensuring you always have a team behind you.
- Excellence in Service: Join us in our commitment to providing top-notch service and expertise.
- Benefits: We go beyond competitive pay with a comprehensive benefits package.
If you're ready to be a part of a team that values your contributions and where personal and professional growth go hand in hand, explore our open positions and find out how you can contribute to our mission.
We look forward to welcoming you aboard!
Experienced Service Technician
Department:
Service Department
Location:
KAPAA, HI
Kauai Air Conditioning & Plumbing is a well-established local mechanical contractor serving residential and light commercial customers across the island of Kauai. We specialize in HVAC installation, maintenance, repairs, and comprehensive plumbing solutions, backed by decades of industry experience. We are looking for a skilled and motivated service technician who takes pride in quality work and strong customer relationships. As a Service Technician, you will be diagnosing issues, performing high-quality maintenance and repairs, and serving as a trusted advisor to customers.
Job Functions
- The ability to perform preventative maintenance on various residential HVAC units. Includes changing or washing filters, flushing/cleaning drain lines, inspection of belts, pumps, motors, compressors, electrical/control panels, washing evaporator and condenser coils, and cleaning indoor units and grilles
- Possess the technical skills to identify and isolate problems and clearly communicate what is needed to come to a resolution
- Diagnose and repair HVAC problems, including component installation and replacement
- Ability to talk confidentially with the customer, acting as the liaison between the customer and the office.
- Perform work with a focus on Safety and Quality
- Maintain accurate records of work performed and parts used within Service Titan
- Responsible for maintaining a clean and organized job site. Must leave customer jobsite cleaner that it was at arrival
- Assist in maintaining a clean and organized work vehicle.
- Any additional duties/responsibilities deemed necessary
Job Qualifications
- 3+ years of experience
- Strong interpersonal skills and the ability to relate with a variety of personality types.
- Ability to work independently with minimal supervision.
- Ability to work under constraints and to make the most out of allotted resources.
- Good organizational and time management skills to handle multiple issues.
- Attention to detail and completing work to a deadline.
- Able to participate in customer relation issues and find solutions to solve customer disputes.
- Understands the necessity of maximizing the productivity of the construction and technical workforce.
- Knowledge of methods, materials and equipment used in one or more of the building trades.
- Ability to troubleshoot and diagnose systems malfunctions.
- Understand the importance of handling sensitive and confidential information and documents.
- Good communication skills.
- Universal EPA Certification
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