Overview - 

Our ideal candidate is experienced in retail operations, managing and leading a team, and delivering excellent guest service.

Responsibilities 

• Supervises retail associates; completes store/warehouse operational needs by assigning employees and following up on work results.
• Trains associates and works to maintain retail standards, policies, and procedures
• Opens and closes retail locations as directed by management.
• Assists retail management with the daily cash procedures and operations.
• Monitors store floor, assist with guests' needs and requests.
• Regularly evaluates, creates, and maintains professional visual displays; provides direction to retail associates regarding store merchandising and displays.
• Ensures integrity of physical inventory and par levels.
• Maintains cleanliness and safety standards throughout the retail shops.
• Perform duties as assigned.

Qualifications 

• Minimum one-year supervisory experience in customer service and/or retail environment preferred.
• Previous cash handling experience required.
• Previous experience working with point of sale (POS) system required.
• High school diploma or GED required.
• Strong verbal and written communication skills – ability to communicate with staff and prepare written reports
• Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.   
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Ability to work independently and as a team member
• Basic math skills; ability to accurately handle money and count change.

Physical Requirements 

• Ability to lift and carry up to 50 pounds.
• Constant standing, lifting, climbing stairs, and repetitive motions.
• Bending, reaching, climbing on ladders.

EEOC Statement:

We are an equal opportunity employer committed to building a diverse team and fostering an inclusive environment where employees feel empowered to bring their authentic selves to work. We welcome applications from all qualified candidates regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability status, or veteran status.