Description
Emerald Coast Retreats is seeking a polished, detail-driven Quality & Presentation Manager to help uphold the exceptional standards our homeowners and guests expect. This role is essential to preserving the elevated experience that defines our brand.
As a Quality & Presentation Manager, you will conduct comprehensive inspections of our vacation residences to ensure each home reflects impeccable presentation, flawless functionality, and strict adherence to company standards. From verifying that high-touch items such as remotes, fixtures, cabinetry, and appliances operate seamlessly, to confirming that every promised amenity is in place and perfectly staged, your eye for detail will directly impact the guest experience.
You will also address minor maintenance items when identified and promptly communicate larger repair needs to the appropriate departments, ensuring swift resolution and continuity of excellence.
SIGN-ON BONUS
This position is eligible for a $500 sign-on bonus.
- $250 will be paid on your first paycheck.
- $250 will be paid after successful completion of 90 days of employment.
Bonus payments are subject to standard payroll taxes and require the employee to be actively employed and in good standing at the time of payout.
As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. See the link below:
Requirements
Key Responsibilities
Travel to properties within your assigned territory
Conduct detailed inspections for cleanliness, presentation, and maintenance standards
Perform minor maintenance repairs as needed
Identify and report larger maintenance concerns with clear documentation
Prepare residences for guest and homeowner arrivals, ensuring a luxury-ready presentation
Oversee property inventory, staging, and aesthetic alignment with brand standards
Deliver requested items to guests promptly and professionally
Qualifications
Valid driver’s license required
Reliable transportation
Strong attention to detail and pride in maintaining high standards
Ability to work independently while maintaining consistent communication
Schedule
This is a full-time position based in Panama City Beach, FL.
Workdays: Sunday through Saturday
Schedule based on business needs
Weekend availability required
Summary
Emerald Coast Retreats aims to attract, hire, and cultivate the area's best talent!
Emerald Coast Retreats, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Emerald Coast Retreats, LLC makes hiring decisions based solely on qualifications, merit, and business needs at the time.