Description

POSITION SUMMARY

The Houseperson supports the housekeeping team by maintaining clean and organized public areas and assisting with linens, supplies, and guest requests. This role helps ensure all guest-facing and back-of-house areas are well-maintained and contributes to a positive overall guest experience.

LOCATION: Nantucket, Martha’s Vineyard, New York, Wyoming

PRIMARY RESPONSIBILITIES/ESSENTIAL FUNCTIONS

• Support Room Attendants by delivering linens, towels, amenities, and supplies to guest rooms and housekeeping carts

• Strip and remove soiled linens from guest rooms and transport to laundry facilities

• Maintain cleanliness and organization of housekeeping storage areas, closets, and service corridors

• Assist with cleaning and upkeep of public areas, including lobbies, hallways, restrooms, and back-of-house spaces

• Replenish housekeeping carts and ensure adequate stock levels throughout shifts

• Handle laundry operations during downtime, including washing, drying, folding, and organizing linens as needed

• Respond promptly to guest and housekeeping requests, such as delivering extra towels or amenities

• Assist with trash removal, recycling, and proper disposal procedures across the property

• Report maintenance issues, safety hazards, or damaged items to the appropriate department

• Follow all safety, sanitation, and brand standards to ensure a clean and well-maintained environment

Requirements

• Must be able to stand, walk, and lift for extended periods. 

• Ability to lift up to 50 pounds and perform repetitive motions. 

• Must be comfortable working in both indoor and outdoor environments, including the pool area. 

• The role involves working in various areas of the hotel, including public spaces, guest rooms, and the pool area. 

• Exposure to cleaning chemicals and outdoor weather conditions.

• High school diploma or equivalent. 

• Previous experience in housekeeping, hospitality, or a similar role is preferred. 

• Strong attention to detail and excellent organizational skills. 

• Ability to lift and move heavy items, including luggage. 

• Good communication skills and a friendly, helpful attitude.

• Basic understanding of the English language (written and verbal).

Summary

Established in January 2025, Collared Martin Hospitality operates the Faraway brand, along with a collection of independent lifestyle & luxury boutique hotels, restaurants, and cocktail clubs. Currently, we operate across Blue Flag Capital's award-winning portfolio of more than $1 billion of hospitality real estate assets. We value the power of genuine, personal relationships, inspired by the Collared Martin’s symbolism of exploration, loyalty, and homecoming. Our commitment to infusing soul back into hospitality and creating a culture rooted in profound attention to detail and local authenticity ensures that every interaction is an opportunity to connect and inspire. We pride ourselves in making each property a destination that resonates with its setting, where the experience itself becomes the true souvenir.