The Inside Sales Rep is responsible for providing general assistance to the sales manager and members of the sales team.

Essential Duties and Responsibilities

• SoftPak data entry for all permanent accounts

• Internal tracking/reporting of all sales activity

• Email/call/send letters soliciting new business for $300 and below

• Communicate with potential new customers to earn their business/send contracts

• Processing of service increases/decreases/ownership change/cancellations

• Answer commercial customer service calls, follow up and resolve

• Communicate with dispatch and sales reps to resolve issues

• Communicate with dispatch/management regarding site visits and container deliveries

• Commercial billing/contract questions

• Enter WO’s for missed services/forward information to correct department to ensure issues get resolved

• Send daily tracking updates

• Update contract file audit

• Additional duties as assigned.